Scotiabank announced earlier this week the launch of its new artificial intellignce (AI) platform. According to the Canadian banking group, the platform provides customers with intelligent and personalized financial advice. It also enables the bank to provide what it believes to be fast, relevant advice by anticipating and understanding customers’ needs.
“The platform is being used to operationalize several customer models into its retail banking businesses across the Americas. These AI models have been a central piece of the Bank’s core retail banking programs focused on customer engagement, including deepening relationships through targeted and relevant offers.”
While sharing more details about the platform, Nacho Deschamps, Group Head of International Banking and Digital Transformation at Scotiabank, stated:
“The Bank’s investment in the new Global AI Platform will enable us to continually drive transformation at a rapid pace with data-driven solutions that provide a better understanding of our customers.”
Scotiabank further explained that it intends to evolve the platform to seamlessly deploy analytics applications, not just to on-premise hardware but also in cloud-based environments. The progress will enable the platform to “satisfy” the ever-increasing demand for analytics computations. Additionally, it makes available as much GPU compute as needed to enable complex AI tasks.