Digitally Engaged Banking Customers Reported Greater Satisfaction than Users Still Visiting Physical Locations for Financial Services: Survey
Mobile and online banking users have increased significantly due to the COVID-19 pandemic. This, as banks across the globe have taken measures to limit or restrict in-person visits to physical branches, in order to prevent the further spread of the Coronavirus. A recent J.D. Power… Read More
Read more in: Fintech, General News, Global | Tagged bank of america, banking trends, bbva, ben soccorsy, citigroup, coronavirus, covid-19, digital banking, jd power, jose luis elechiguerra, jpmorgan chase, online banking, united states, us, wells fargo