HSBC Bank USA Introduces Apple Business Chat via LivePerson’s Cloud Platform to Enhance Digital Banking Experience
The global COVID-19 crisis has limited the ability of consumers to visit physical bank branch locations to take care of their banking needs or requirements. Customer service departments at banks have seen a dramatic increase in calls from clients who may have many questions and… Read More
Read more in: Fintech | Tagged apple, cloud, coronavirus, covid-19, Customer Experience, customer service, digital banking, hsbc, liveperson, marcos meneguzzi, mobile banking, united states, us