Germany-based global provider of digital payments and commerce solutions Wirecard announced on Thursday the launch of its new Grab & Go Store prototype. According to Wirecard, the store offers an entirely new shopping experience through AI.
“Consumers enter the store via smartphone, pick products which are scanned automatically, the payment happens when leaving – with this, lines, checkouts and opening hours are eliminated, and the payment process happens in the background.”
Wirecard also claimed that the store offers a convenient and entirely streamlined customer journey, which allows both pre-registered and new shoppers can simply enter the store after being automatically identified at the door, select their desired items, and leave. Jörn Leogrande, EVP Wirecard Labs, further explained:
“At Wirecard, we believe that the future of shopping is all about customer convenience. Our Grab & Go Store is suitable for a variety of shopping scenarios which put the customer first and give them the utmost flexibility. We see the Grab & Go Store and similar concepts becoming widespread in the near future, and for this reason we are positioning ourselves at the forefront of this technology.”
Wirecard went on to add:
“The store lends itself to a variety of retail scenarios. Instead of being present at the checkout desk, staff can carry out more valuable customer service roles. The store can also be adapted to a store-in-store concept, for example for expensive or age-restricted products. Merchants can leverage on additional features via an app, such as real-time inventory updates, meaning that the store manager is always up to date on inventory changes and can react accordingly.”