Hong Kong’s digital banking service provider, Mox Bank, has solidified its position as a fintech powerhouse in 2025, now serving 750,000 customers—representing an impressive 12% of the city’s bankable population. As shared by CEO Barbaros Uygun, the year has been defined by robust expansion across deposits, spending, investments, and insurance offerings, underscoring Mox’s commitment to reimagining banking for modern Hong Kong consumers.
In deposits, Mox reportedly achieved traction from January to November 2025. Total customer deposits surged over 20% year-on-year, reflecting growing trust in the platform.
Notably, USD deposits exploded with a 14-fold increase from December 2024, highlighting Mox’s appeal to internationally minded users.
The launch of FlexiBoost, a flexible savings product combining high interest rates with easy access, further empowered customers to optimize their funds without compromising liquidity.
The card and lending segment remained steady, with spending soaring over 35% YoY.
Mox hit a milestone of 5 million monthly card transactions, pushing cumulative transactions to nearly 150 million.
The Mox Credit Card maintained momentum, reportedly ranking as one of largest credit card portfolios among retail banks in Hong Kong (January to October data).
Customers have been rewarded, with over 1.7 billion Asia Miles distributed since December 2023—equivalent to roughly 190,000 one-way economy Cathay Pacific tickets from Hong Kong to Seoul.
Mox Invest continued its upward trajectory, with trading volume from January to November reaching 2.3 times that of the prior year, and assets under management (AUM) growing 2.5 times.
Enhancements included expanded fund selections and new features tailored for medium- to long-term goals.
Notably, a crypto trading service is set to launch soon, hopefully positioning Mox at the forefront of digital asset integration in banking.
On the insurance front, Mox has reportedly expanded protections through an exclusive partnership with QBE Hong Kong for general insurance.
Various products like Personal Accident Cushion (offering up to HKD 2 million coverage) and Travel Pick & Go travel insurance—with five customizable add-ons—provide safeguards directly in the app.
As 2025 draws to a close, Mox’s achievements appear to demonstrate its ongoing evolution from disruptor to essential player in Hong Kong‘s financial industry.
With customer-centric product development aimed at driving engagement, the bank is focused on making a greater impact in 2026.
