Guidewire (NYSE: GWRE) and One Inc, Guidewire’s strategic payments partner, announced that the new Built by Guidewire One Inc integrations are now available to ClaimCenter, PolicyCenter, and BillingCenter Cloud users in the Guidewire Marketplace.
Built by Guidewire apps are standardized integration solutions, pre-built and managed by Guidewire that “speed the delivery and maintenance of common integrations.”
Purpose-built for the insurance industry, One Inc says it “offers digital payment solutions that enhance the customer experience and provide a unified and frictionless payment experience for all. ClaimsPay, its claims payment solution, enables payees to choose their preferred payment delivery method, improving payment experience.”
PremiumPay, its premium payment solution, “allows insurers to engage with policyholders throughout the payment experience proactively, and offer various payment options so insureds can pay according to preference.”
With Guidewire and One Inc’s Built by Guidewire PremiumPay and ClaimsPay integrations, insurers can:
- Quickly accept and disburse payments through a wide variety of methods and channels;
- Reduce payment processing expenses by leveraging digital payment methods;
- Access real-time financial reporting, enabling smarter decisions with accurate data; and
- Ensure PCI compliance and security to keep policyholders’ sensitive data secure.
Built by Guidewire “leverages Cloud Integration Framework.”
The apps can be “delivered, updated, and maintained by Guidewire if desired.”
Ian Drysdale, CEO, One Inc., said:
“Modern payment options are a critical expectation that today’s insureds have for their insurers. Our technology enables insurers to deliver quick, secure digital payment experiences for insureds, agents, vendors, and adjusters. These integrations provide security, flexibility, and a frictionless payment experience for all.”
Will Murphy, Vice President, Technology Alliances Strategy, Guidewire, said:
“Congratulations to One Inc on the release of three new Guidewire Cloud apps. We are pleased to offer our shared customers the fruits of our strategic partnership with One Inc, enabling their streamlined access to its leading-edge technology.”
Sai Giridharan, Head of Digital Transformation & Analytics, Heritage Insurance, said:
“With the One Inc partnership where Guidewire will be responsible for building and maintaining, that helps us tremendously. Customers see the biggest benefit. You see the immediate satisfaction come through when we are able to create those digital payments for claims.”
As noted in the update, One Inc is “modernizing the insurance industry through a unified and frictionless payment network.”
Focusing only on the insurance industry, One Inc “helps carriers transform their operations by reducing costs, increasing security, and optimizing customer experience.”
The comprehensive end-to-end digital payments platform “provides expanded payment options, multi-channel digital communications, and rapid digital claim payment, even for the most complex insurance use cases.”
As one of the fastest-growing digital payments platforms in the insurance industry, One Inc manages billions of dollars “per year in premiums and claim payments.”
