Financial Wellbeing: Civica, Experian to Enhance Worker Payday Experience

Customers of global software provider Civica will benefit from enhanced payroll information thanks to a new partnership with Experian.

Through Experian’s interactive digital platform, PayDashboard, Civica users “will be empowered to better engage with, and understand their payslip information, helping them to take control of their finances and improve their financial wellbeing.”

Alongside access to their digital monthly payslip, the solution also “offers a host of additional features to help engage and educate staff, reduce payroll-related queries, and make payday easier for payroll teams.”

PayDashboard offers HR teams and external payroll service providers greater “access to payroll insights through interactive dashboards.” The solution can integrate “with existing payroll software to deliver online payslips, PAYE forms and payroll data.”

Paul Speirs, Managing Director of Digital Consumer Information, Experian UK&I, said:

“We are delighted Civica has chosen Experian to enhance its payroll information services – working in partnership to deliver the best outcomes for customers. It’s never been more important for employees to have a firm grasp on their finances and PayDashboard makes it easier than ever for people to digitally access and understand their payslips quickly and easily, as well as reducing payroll queries and questions for HR teams.”

Kirsty Fowler, Divisional Managing Director, HR and Payroll at Civica, said:

“Supporting employee lifecycles and enhancing our customers’ ability to positively impact their employee’s experience is at the heart of our People & Workforce solutions: helping to make their services as efficient and effective as possible. Via this new partnership with Experian, we can now offer an even better platform where people can have instant access to their information and take more control over their financial wellbeing.”

Civica’s customers will also benefit “from Experian’s employment and income verification service, Work Report.”

Employees will have the option “to consent to share their payroll information with another organisation digitally, providing an instant, secure alternative for employment and income verification when applying for a range of financial services, including mortgages.”

Civica helps transform how customers “manage their workforce with full employee lifecycle options including HR, payroll, expenses, learning management and content creation, recruitment, occupational health and time management software and services.”

With full integration, processes are “joined up and deliver automation and meaningful data insights.”

As noted in the update, PayDashboard is “an interactive payslip platform for employees, employers, professional advisors, and partners.”

It integrates with existing payroll software “to provide employees with digital payslips via a secure online portal.”

By providing pay data in a digital format, it unlocks “a wealth of innovation that is just not possible with a PDF payslip.”

As mentioned in the announcement, Experian claims it is “the world’s leading global information services company.”

During life’s big moments – from buying a home or a car, to sending a child to college, to growing “a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence.”

They help individuals to “take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.”

They have 22,000 people “operating across 32 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.”

With corporate headquarters in Dublin, Ireland, they are “listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.”

As mentioned in a blog post, Civica claims it is “the UK’s largest software company focused on the public sector.”

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