Adyen (AMS: ADYEN), the financial platform of for companies across the globe, announced its partnership with Eats365, a restaurant point-of-sale (POS) provider currently serving 27 markets.
This collab will now aim to simplify “operations for Eats365 merchants and users throughout the supported regions.”
Through 365pay, Eats365’s payment solution, food and beverage (F&B) merchants can now “access Adyen’s comprehensive payment offerings, streamlining the entire process from ordering to payment across all channels.”
This integration is made possible by Adyen for Platforms, a payment solution tailored for platforms and marketplaces “like Eats365 to address the financial and operational challenges faced by their business users.”
365pay is being rolled out to merchants in Hong Kong and Singapore, followed “by other parts of Asia Pacific, Europe, and North America soon after.”
Thanks to Adyen’s reach, this partnership aims “to benefit thousands of restaurants globally.”
By integrating Adyen’s technology, 365pay extends payment “support to all of its available restaurant payment flows, regardless of online and offline transactions.”
This enhancement ensures the flexibility needed for an industry where traditional payment gateways “often fall short in meeting diverse payment needs.”
By taking their merchants’ needs to heart, this new service “furthers Eats365’s value proposition to its merchants.”
It streamlines operations by simplifying their experience and daily workflows, and making payment “as seamless as any other part of their operations, regardless of whether transactions occur at the cashier in traditional settings, through online order applications, or via self-service kiosks.”
The collaboration introduces a “consolidated financial reporting system for F&B establishments.”
Detailed transaction reports within the Eats365 ecosystem “allow businesses to track payment costs and charges per-transaction, monitor bank settlement progress, and simplify reconciliation processes.”
This reduction in administrative workload is “valuable in an industry characterized by high transaction volumes and generally lower average values.”
The partnership streamlines the traditionally cumbersome Know Your Customer (KYC) onboarding process “through a digitalized approach. Automated KYC checks ensure compliance with regulatory requirements while minimizing delays.”
With Adyen’s support, Eats365 merchants can now “onboard faster—often within 48 hours—and start accepting payments sooner, particularly beneficial for new outlets.”
Thanks to Adyen’s global contract model and the integration it provides to 365pay, F&B businesses can “expand into new markets.”
This approach allows them to offer “locally relevant payment methods without additional integrations.”
For example, CoCo Fresh Tea & Juice, a brand originating from Taiwan, leverages Eats365 with 365pay “for their outlets in Asia Pacific, Europe and North America.”
Wilson Lee, Founder and Chief Executive Officer, Eats365 said:
“Eats365’s mission has always been to bridge operational gaps in F&B businesses with innovative, user-centric technologies. With the launch of 365pay in 2024, Eats365 extended its reach, enabling finance managers to benefit from the system’s technology. The integration with Adyen streamlines payment operations and ensures a secure, seamless experience for customers.”
Kai Tang, Head of Hong Kong, Adyen said:
“At Adyen, we are dedicated to providing payment solutions that empower businesses to operate efficiently and flexibly. Our collaboration with 365pay by Eats365 exemplifies this commitment, enabling F&B owners to focus on what they do best —serving their customers— while we manage the complexities of payment processing.”
As covered, Adyen is the financial technology platform of for companies.
By providing payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their goals.
With offices around the world, Adyen says it works with Meta, LVMH, SHEIN, Uber, L’Oréal, Cathay Pacific, Grab, Klook, and Singapore Airlines.