Galileo Financial Technologies, SoFi Technologies, Inc.’s Technology Platform (NASDAQ: SOFI), announced a partnership with Mercantil Banco, S.A. to enable a new phase of digital banking.
By leveraging Galileo’s Cyberbank Digital platform, Mercantil Banco will accelerate “product innovation, elevate customer experiences, and introduce a suite of service offerings.”
This collaboration will transform how Mercantil Banco connects “with its customers by delivering a secure and flexible digital banking experience through Cyberbank Digital.”
The platform allows Mercantil to offer “personalized, mobile-ready services that improve customer satisfaction and streamline operations.”
Its adaptable design lets the bank quickly evolve “without major system overhauls—helping it stay competitive in a fast-moving market.”
Derek White, CEO of Galileo Financial Technologies said:
“Our mission is to transform digital banking and revolutionize customer experience. With Cyberbank Digital, Mercantil Banco will be able to offer cutting-edge services that meet the needs of its customers in an ever-evolving digital environment.”
Lily Mendia, Galileo’s Head of Global Banking Sales, Latin America and the Caribbean said:
“This agreement not only strengthens our presence in Latin America, but also solidifies our position in Panama, where Mercantil Banco becomes our fourth client. We are committed to providing exceptional support and fostering a collaborative environment that drives innovation and efficiency at Mercantil Banco.”
The announcement marks the beginning of a strategic partnership “to develop and roll out the next generation of Mercantil Banco’s consumer and corporate offerings, based on a shared commitment to innovation, deep levels of personalization, and enhanced customer experience.”
Elsy Herrera, Vice President of Technology and Digital Transformation at Mercantil Banco, added:
“We chose Galileo for their proven track record, robust platform and the flexibility that Cyberbank Digital offers. The ability to leverage the product, while also having the extensibility to continuously innovate, was a decisive factor. We are confident that this platform will significantly improve our customers’ experience, allow us to quickly adapt to market needs and offer a superior digital banking experience.”
This long-term partnership also ensures ongoing “support, constant innovation, and the flexibility to adapt as market needs evolve, positioning the bank to deliver superior services and drive sustainable growth.”
Mercantil Banco, S.A. is a banking institution that is “part of Panama’s financial system.”
It is a subsidiary of Mercantil Servicios Financieros Internacional (MSFI), a financial holding company “listed on the Panama Stock Exchange under the ticker symbols MSFIA and MSFIB.”
MSFI includes Mercantil companies “in Panama: Mercantil Banco, Mercantil Seguros, Mercantil Reaseguros, and Mercantil Servicios de Inversión, which together offer a portfolio of banking, insurance, and wealth management products and services.”
MSFI also includes Mercantil Bank “in Switzerland and Mercantil Bank in Curaçao.”
