Revio Insight, the Relationship and Growth Intelligence Platform that reveals where clients as well as members are also banking, borrowing, and investing, and Lumio Solutions, the Holistic Risk and Business Intelligence Platform for community FIs, announced a partnership. The collab reportedly enables banks and credit unions to spot business “leaving for competitors and take timely action to win it back.”
Research from Cornerstone Advisors indicates that many community FIs still lack a “unified view of customer and member relationships.”
Most FIs rely on CRMs, dashboards, as well as core systems that just show what customers and members do “inside their institution, leaving institutions blind to their customers’ and members’ broader financial lives and unaware when deposits, loans, or payments move to competitors.”
That internal visibility is essential but “incomplete.”
Revio Insight reveals the external half of the relationship, “showing where customers are also banking, borrowing, and investing, so institutions can finally see the full picture.”
Via this collab, Lumio brings together the institution’s governed internal data and risk-informed performance metrics, while Revio Insight now adds competitive “intelligence and wallet-share analytics from outside the institution.”
The result is a view of every relationship “that helps banks and credit unions identify risks sooner, uncover growth opportunities faster, and take action to protect and expand relationships.”
By integrating Revio Insight’s visibility into where customers and members are moving funds, opening credit lines, or investing assets “with Lumio’s data and risk intelligence capabilities, community institutions gain a connected view of financial behavior across providers.”
This insight helps banks and credit unions “strengthen cross-sell strategies, detect risk earlier, and prioritize the highest-value growth opportunities.”
Revio Insight is a Relationship and Growth Intelligence platform that reveals where “bank customers and credit union members are banking, investing, and borrowing.”
The platform helps institutions stop “deposit leakage, expand wallet share, and strengthen primacy by unlocking visibility into competitor relationships.”
It turns core and transaction data into actionable insights, “giving frontline bankers and executives the clarity they need to unlock productivity.”
Lumio Solutions now delivers risk-informed business intelligence to community FIs, “helping leaders spend less time wrangling data and more time serving customers and members.”
Established via the combination of SRA Watchtower and Lumio Insight, Lumio unifies risk and business intelligence into an AI-powered “system of action for CFOs, CROs, credit officers, and institutional leaders.”