Getnet, Santander’s (NYSE: SAN) international merchant payments solution, has introduced innovative technology that lets companies seamlessly receive and handle transactions started by artificial intelligence agents. This development marks a significant evolution in how businesses interact with the rapidly advancing world of AI-powered shopping.
The platform allows merchants to automatically process payments triggered by their own AI systems or those running on chat-based interfaces. By offering a straightforward, single-point connection, it eliminates the hassle of multiple complicated setups.
Built on flexible, open protocols, the infrastructure prioritizes security through robust identity verification and authentication processes while remaining compatible across various systems.
AI agents can now link directly into Getnet’s worldwide network, streamlining operations and reducing barriers to adoption.
This launch underscores Getnet’s push into what experts call “agentic commerce”—a shift where AI moves beyond suggesting products to actively completing purchases on users’ behalf.
Juan Franco, CEO of Getnet, emphasized the importance of this infrastructure: it aims to create a secure, scalable environment where merchants, platforms, and intelligent agents can interact smoothly, paving the way for more intuitive AI-enhanced shopping journeys.
The initiative reflects broader industry changes. AI assistants are transitioning from passive recommenders to proactive executors capable of managing full transactions.
To facilitate this, stakeholders are establishing unified standards for identity management, verification, and cross-system compatibility, fostering trust among consumers, sellers, and automated agents.
Getnet has already demonstrated the technology’s real-world potential through a pioneering pilot in Mexico—the first of its kind in Latin America.
Collaborating with Mastercard and local fintech startup Neivor, the company successfully processed a payment originated by an AI agent. Neivor, which specializes in streamlining real estate payments and tenant communications, utilized Mastercard’s Agent Pay solution.
This platform ensures agent-led transactions are protected, verified, and backed by confirmed user intent.
Pablo Fourez, Chief Digital Officer at Mastercard, highlighted the critical role of trust: as AI takes on greater responsibilities in buying and selling, reliable authentication becomes essential for safe innovation.
Getnet’s compatibility with Mastercard Agent Pay positions it at the forefront, with plans to incorporate Visa’s Intelligent Commerce features in the near future.
Currently, the solution targets enterprises already managing their own AI tools. However, Getnet intends to expand access by rolling out ready-made agent features.
This will empower small and medium-sized businesses (SMEs) to participate in agentic commerce without investing heavily in custom AI development, democratizing advanced payment capabilities.
By supporting open, interoperable models, Getnet is helping shape a more inclusive payments landscape.
The company’s efforts align with global partners to build standards that support secure AI integration across the entire transaction flow.
As AI agents become commonplace in everyday commerce, solutions like this will be vital for maintaining efficiency, security, and accessibility.
This advancement not only strengthens Getnet’s position in the merchant services sector but also signals a transformative phase for the wider fintech industry, where human-AI collaboration in payments could redefine consumer experiences and business operations.