Thailand’s digital bank CLICX has chosen London-based Thought Machine and its Vault Core platform as the foundational technology for its digital banking operations.
Formed as a partnership among Krungthai Bank (KTB), Advanced Info Service (AIS), and PTT Oil and Retail Business (OR), CLICX stands as the first of the country’s new virtual banks to reach operational readiness according to the Bank of Thailand’s regulatory schedule.
Built on Vault Core’s cloud-native architecture, the bank is positioned to launch services rapidly while retaining the ability to adjust products and features in response to evolving customer needs and market conditions.
The venture draws on the extensive customer reach, data capabilities, and everyday service ecosystems of its three parent organizations.
Its stated goal is to broaden access to financial services for segments that traditional credit models often overlook, including freelancers, daily wage earners, and small entrepreneurs.
Vault Core’s real-time processing engine enables CLICX to incorporate customer-consented information from mobile, retail, and payment networks.
This supports refined credit risk assessment and the extension of nano-loans and digital personal loans that feature risk-based pricing, individualized interest rates, and customized terms.
The platform’s design separates product configuration logic from the underlying infrastructure, giving the bank full control to design, test, launch, and modify offerings in-house. Interest-rate models and account rules can be updated without reliance on external vendor release cycles or legacy constraints.
This flexibility also supports the embedding of banking functions directly into the digital channels and physical touchpoints of CLICX’s partners, allowing financial services to integrate more naturally into customers’ daily routines involving communications, retail purchases, and payments.
CLICX CEO Suporn Sunthornrohit noted that many Thais support themselves through freelance work, daily wages, or small businesses whose financial patterns are not always fully captured by conventional assessment methods.
The bank’s aim is to create an institution that better reflects how people live and work, facilitating everyday money management, responsible borrowing, and long-term savings.
By combining the strengths of KTB, AIS, and OR with Thought Machine’s technology, the institution intends to refine products continuously as needs change, giving customers greater control over their finances and improved pathways forward.
Chief Technology Officer Wannasit Chaiphinan explained that Vault Core was selected for the practical flexibility it provides product teams.
Its cloud-native structure allows configuration, testing, and refinement of features such as interest calculations, repayment structures, and account rules with reduced dependence on vendor-driven changes.
The same foundation supports connections to partners’ digital channels, enabling the bank to respond to customer feedback and introduce new offerings while maintaining a stable core system.
Thought Machine founder and CEO Paul Taylor observed that serving self-employed individuals and non-traditional credit profiles requires a departure from legacy engines that cannot process real-time data across multiple ecosystems.
While meeting regulatory deadlines represents a significant achievement, the real measure of a core platform is the speed of adaptation after launch.
Vault Core provides CLICX with the architectural freedom to adjust pricing, introduce tailored products, and expand nationwide without technology becoming a limiting factor.
The selection adds Thailand to Thought Machine’s growing Southeast Asian footprint, which already includes activity in Singapore, Malaysia, Vietnam, and the Philippines.
It comes amid strong commercial momentum for the company, which recently exceeded $100 million in annual recurring revenue and total annual revenue on the back of 57 percent year-on-year growth and positive free cash flow, while serving more than 20 global tier-one banks.
