Revolut spent the past week moving on several fronts at once: compensating customers caught in a data leak, lifting savings rates for smaller euro balances, scouting a banking foothold in the Philippines, losing the executive hired to build commercial property lending, and pressing ahead with a euro stablecoin.
The London-based fintech challenger said it would pay the cost of replacing identity documents for customers whose personal details were handed to attackers.
Béatrice Cossa-Dumurgier, chief executive for Western Europe, told French broadcaster BFM TV on 7 October that the company would cover those expenses if affected clients had to obtain new papers.
She did not say whether anyone had already done so, or what the bill might be.
About 680 customers were involved, 55 of them in France.
Revolut has said it was induced to release the information after attackers took over an email address belonging to an Italian government agency, an incident first made public in September.
Cossa-Dumurgier said Revolut would not pay a ransom and that the firm had not received a demand.
She also said the company’s own systems had not been breached, and that public agencies can be the weak point in the chain.
French officials have argued that Revolut should have checked the request more carefully.
A company spokesperson declined to respond to those remarks.
Revolut has said it blocked the address, alerted the relevant agency, and notified regulators, police and data-protection authorities.
Customer funds were not affected.
Exposed information included identity and contact details such as dates of birth, postal and email addresses, and phone numbers.
On savings, Revolut raised the rate on its standard Instant Access Savings product.
From 5 October, personal accounts on the standard plan earn a 2.5% annual equivalent rate on balances up to €2,500, up from 2%, with amounts above that threshold earning 1%.
Interest at the new rate is calculated after two days.
The product still allows deposits of up to €5 million.
The move follows two euro-area rate increases this year by the European Central Bank, the latest of which took the main policy rate to 2.5% from 2.25%.
Revolut’s own deposit information sheet shows related plan tiers, with the higher standard and Plus rate applying from 5 October and the updated balance threshold taking effect from 5 November.
In Asia, Revolut is weighing a full market entry in the Philippines.
The Department of Trade and Industry said on 6 October that Trade Secretary Cristina Roque met Adam Gagen, Revolut’s global head of government affairs, at the firm’s London headquarters on 2 October.
Talks covered a wholly owned local entity that could offer digital banking and electronic-money services, subject to licences from the Bangko Sentral ng Pilipinas.
Revolut is still reviewing the regulatory route and corporate structure.
The plans build on a Manila technology hub opened in July 2025 to support operations in the UK, Europe, Asia-Pacific and the Americas, with hundreds of roles expected in engineering, analytics, customer operations and financial-crime compliance.
Roque called the hub a vote of confidence in Filipino talent and pointed to further scope in digital banking, cross-border payments and financial inclusion.
The DTI offered to help arrange talks with other agencies.
In London, Duncan Batty has left as head of commercial real estate lending, less than two years after joining in January 2025 from M&G Investments, where he had co-led real estate finance.
His exit appeared in Companies House filings and was confirmed by Revolut.
No reason or successor was given. M&G said he will return on 2 November 2026 as head of real estate finance, reporting to Martin Towns, to lead European real estate debt strategies after a previous 12-year spell at the firm.
Separately, Revolut has entered the stablecoin market with EURR, a token designed to hold a value of one euro.
Announced on 26 August, it is initially available to eligible customers in Denmark, Poland and Portugal, with wider European Economic Area access and tokens tied to other currencies planned later.
Bridge Building S.A., a Luxembourg unit of Stripe-owned Bridge, issues the coin and holds the reserves under MiCA rules. Revolut distributes it through its app. Emil Urmanshin, head of crypto, said the product links the firm’s customer base to on-chain finance.