UK-based online lender Zopa announced on Friday updates on improving loan sale times progress, rebate period and ISA transfer-in. Senior Developer at Zopa, Joe Hutchinson, explained that he and his team are working non-stop to improve on the loan sales times. He explained:
“We saw major improvements when we reduced the time spent finding potential buyers, and streamlined the number of actions needed to complete a sale. We’ve also streamlined other processes in Zopa – which in turn has made loan sales more efficient. Additionally, we’ll continue our work to optimise the time it takes to sell larger microloans.”
Hutchinson went on to reveal that during the next week, he and his team will roll out a large change that will give the loan sale process more capacity on our server. They are expecting this to improve performance significantly.
“We’re making a lot of progress – but there’s still work to do. My team will continue to work this and other initiatives which will strengthen the Zopa platform and improve your experience with us.”
Andrew Lawson, Chief Product Officer at Zopa, added:
“Joe and his team have made a lot of progress on improving loan sale times. However, we would like waiting times to drop even further before we launch the rebate period on the 1% loan sale fee when selling loans into a Zopa ISA. As soon as we’re happy with loan sale times, we’ll let you know when the rebate period will start. After the rebate period, we will begin the process of allowing transferring in ISAs from other providers. Again, we’ll keep you updated on this.”
The progress information comes less than a month after Zopa announced an update on its loan sale pricing. The lender reported that it has made some changes to how it works out the value of loans for more accurate pricing. But, due to technical issues, some investors may have paid too much when buying or selling loans. The website confirmed that this made it seem as though a small amount of money had disappeared from the investors’ accounts, but it reassures that no money has been lost.
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“We saw major improvements when we reduced the time spent finding potential buyers, and streamlined the number of actions needed to complete a sale. We’ve also streamlined other processes in Zopa – which in turn has made loan sales more efficient. Additionally, we’ll continue our work to optimise the time it takes to sell larger microloans.”
“Joe and his team have made a lot of progress on improving loan sale times. However, we would like waiting times to drop even further before we launch the rebate period on the 1% loan sale fee when selling loans into a Zopa ISA. As soon as we’re happy with loan sale times, we’ll let you know when the rebate period will start. After the rebate period, we will begin the process of allowing transferring in ISAs from other providers. Again, we’ll keep you updated on this.”
