Paya, a U.S.-based integrated payment and commerce solutions provider, announced earlier this week it has formed a partnership with CoverMe, a Software-as-a-Service (SaaS) application for hospitals and long-term care providers. Paya reported that through the partnership, CoverMe will increase efficiency for healthcare providers in processing payments, as well as give providers the ability to offer patients and their insurers more flexibility in paying for medical services.
“Paya’s payments technology will integrate directly into CoverMe’s software suite that is currently used by hospitals and other healthcare providers. The partnership will give CoverMe’s healthcare partners the ability to process and track payments from patients and customers in real-time. It will also allow providers to enhance their customer service capabilities to patients by offering increased flexibility and efficiency in paying their medical bills.”
While sharing more details about the partnership, Mark Engels, Paya’s Chief Revenue Officer, stated:
“With the continued shift toward digital and contactless payments for healthcare services, particularly amid the COVID-19 pandemic, our technology allows patients to seamlessly pay for the services they need, and helps providers with business continuity.”
Paya’s further revealed that the partnership with CoverMe represents its continued commitment to offering tailored solutions to industries, such as healthcare, that have traditionally been underserved by integrated payment options. In April 2020, Paya also partnered with enterprise healthcare solutions provider Healthfully to integrate its technology, enabling Healthfully’s clients to accept payments for online, remote, and in-person services.