Pakistani digital bank UBL is partnering with Temenos and National Data Consultant to produce an omnichannel digital online banking platform digital banking solution. It builds upon UBL’s launch earlier this year of the Islamic Digital Account and UBL Pay, which allows customers to use phones as debit cards. The completed service will provide an integrated customer experience covering the complete customer lifecycle including onboarding, deposit, loans, and digital servicing.
The process involves Temenos Infinity, which features a scalable platform, deep analytics, and AI scoring models. It is built on a micro-services architecture.
“UBL is leading the way in digital banking, and we are proud to support the bank in the next phase of its digital journey,” Temenos president for APAC and MEA Jean-Paul Mergeai said. “With Temenos Infinity, UBL can take customer experience to the next level, delivering digital experiences that delight customers and make banking better across every channel. Temenos Infinity is the world’s best-selling digital banking platform and our selection, together with NdcTech, reflects our market leadership but also our success working with banks in Pakistan to deliver a rapid implementation and time-to-value.”
“We look forward to this collaboration which will allow UBL to make incredible leaps forward in its digital banking transformation and customer experiences across various segments,” NdcTech president and CEO Ammara Masood added. “The Temenos Infinity platform and NdcTech expertise will provide the bank new capabilities and a great platform for future innovation.”