Georgia Tech Financial Services Innovation Lab, Fiserv to Advance Insight into Consumer Finances

The Financial Services Innovation Lab (FSIL), which serves as an interface between the financial services industry and faculty and students at the Georgia Institute of Technology, and Fiserv (Nasdaq: FISV), a provider of payments and financial services tech with a “flagship” presence in Georgia, are partnering on an initiative “to better understand consumer financial health.”

Through this initiative, Georgia Tech researchers will “leverage Fiserv data to generate insights into household financial behavior, which will be relevant to policy makers, consumers and small businesses.”

The 3-year partnership, funded by Fiserv, has “a goal of increasing financial and payments inclusion.”

Sudheer Chava, Alton M. Costley Chair Professor of Finance at the Georgia Tech Scheller College of Business, who leads the FSIL, said:

“With the annual inflation rate in the U.S. at a four-decade high, understanding the financial health of U.S. consumers and offering innovative ways to increase their financial resiliency is paramount. By combining insights from unique data with our team’s expertise in household finance and big data analysis, we intend to deliver high-value insights about how major economic trends such as inflation affect U.S. consumers and small businesses.”

As a company that enables money movement for thousands of financial institutions and millions of people and businesses, Fiserv will “enable FSIL to construct a comprehensive picture of consumer spending and financial health.”

This will “allow researchers to generate valuable insights about how consumers and small businesses are impacted by sudden economic changes as well as larger economic trends.”

Prasanna Dhore, Chief Data Officer at Fiserv, said:

“At Fiserv, we believe data can be used for the greater good, to not only understand the financial health of consumers and small businesses, but to actively create opportunities to further financial inclusion. By partnering with Georgia Tech, we will be able to grow our understanding of the populations and businesses who use our solutions every day, and take steps to positively impact people’s financial lives.”



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