Identity Proofing Provider Jumio Now Supporting Sisal’s Gaming Experience

Jumio, the provider of automated, end-to-end identity proofing, risk assessment, and eKYC solutions, has partnered with international gaming operator Sisal “to streamline KYC for its players online.”

Based in Italy, Sisal currently “operates in Italy, Morocco, and Turkey, with a range of offerings that includes lotteries, betting, and gaming machines, and a strong focus on product and digital innovation.”

Jumio offers identity verification solutions “to help gaming operators like Sisal verify the age of players, detect online fraud, fight account takeover, and simplify the onboarding experience.”

Jumio leverages “the power of biometrics, AI, and the latest technologies to quickly and automatically verify the digital identities of Sisal players at three key times: when they first open an account, when they request a payout of their winnings, and when their ID document on file with Sisal expires.”

With Jumio, Sisal is able “to meet compliance mandates and fight fraud while increasing player conversions and minimizing the need for time-consuming manual review.”

Since Sisal started using Jumio, “the time spent on identity verification has already dropped by 80%.”

Silvio Carnevali, customer operations senior manager at Sisal, said:

“We chose Jumio based on their reputation, the quality and performance of their solutions, and because they can help us deliver the best user experience for our players.. With Jumio we’re further improving our customer experience, giving immediate feedback on identity verification results and reducing our manual efforts to very few cases.”

Emeka Ezeyi, head of gaming at Jumio, said:

“We’re proud to partner with Sisal to help them know and trust their online players. Offering a great experience is essential to keeping Sisal’s players interested, and that experience begins with how a new player creates an account and continues whenever they interact with the platform.”

ICE London attendees are “invited to visit Stand N8-330 to learn more about Jumio and its AI-powered solutions.”

As noted in the update, Jumio helps organizations “to know and trust their customers online.”

From account opening to ongoing monitoring, the Jumio KYX Platform “provides advanced risk signals, identity proofing and compliance solutions that help you accurately establish, maintain and reassert trust.”

Leveraging advanced technology “including automation, biometrics, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC and AML.”

Jumio has “processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions.”

Based in Palo Alto, Jumio operates globally “with offices in North America, Latin America, Europe, Asia Pacific and the Middle East and has been the recipient of numerous awards for innovation.”

Jumio is backed “by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners.”


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