Globe, the telecommunications service provider and digital solutions platform in the Philippines, has partnered with international insurtech bolttech in order “to launch Gadget Xchange, a new mobile device program that will make postpaid device switching easier, no questions asked.”
The innovative program reportedly “offers greater choice and flexibility with quick and easy mobile device and screen replacement services, as well as the freedom to seamlessly switch between different device brands, styles, and colors – no questions asked.”
New and recontracting Globe Postpaid and Platinum customers “can avail of these new benefits through a simple, low monthly subscription fee.”
Service plan fees for Globe Gadget Xchange “starts at PHP89 per month for entry-level phones and a maximum fee of PHP499 per month for high-end devices, both with protection period for up to 48 months.”
Device switch or replacement services “can be requested at any time through a seamless online platform, with free pick-up and doorstep delivery to boot.” It also includes “a 12-month warranty for device replacements and 3-month warranty for screen replacements.”
New customers applying “for postpaid plans in Globe Stores may add the Globe Gadget Xchange subscription via the application form.” Online, new and recontracting subscribers just need “to visit new.globe.com.ph, apply for a plan with device, then toggle the Globe Gadget Xchange button after selecting a device.”
A recent bolttech study showed “that a cracked screen, accidental breakage, and liquid damage are the leading concern for mobile plan customers in the Philippines, with over 50% highlighting such possible damages as their priority for device protection.”
Another important feature they cited “include the flexibility to switch their mobile device for a different model (43%).”
Darius Delgado, Head of Globe’s Consumer Mobile Business, said the partnership ushers in a new era of device protection for postpaid mobile users in the Philippines.
Delgado said:
“Globe is very proud to launch this new service with bolttech as we continue to look for innovative ways to serve our customers. This offer is another first and exclusive from Globe Postpaid, with the convenience of switching mobile devices, no questions asked. With Gadget Xchange, Globe Postpaid customers no longer have to wait for their contract renewal to change their devices, and they get to easily ensure device protection,”
Baldev Singh, CEO, Southeast Asia, bolttech, said:
“Our partnership with the Philippines’ leading telecommunications brand Globe allows us to elevate the device protection services locally. Together, we share a vision of providing customers with an enhanced experience, making it easy and convenient, with added flexibility and choice in obtaining the protection they need. Our collaboration with Globe is something we take great pride in, and we’re excited to help customers safeguard the valued devices that are central to their lives in our fast-moving, digital world.”
The wide array of device options for customers “includes switching or replacing their mobile device with an identical or similar model of the same brand, or to a different brand within a predefined model selection.”
