Insurtech: NEXT Insurance Now Claims Half-Million Customers

NEXT Insurance, a digital small business insurer, achieved a marked milestone in reaching 500,000 active small business customers.

Throughout NEXT’s journey as a digital insurer, its commitment to the small business community has “remained paramount, driving all aspects of its continued product innovations, partnerships, and integrations.”

Guy Goldstein, CEO and founder of NEXT Insurance, said:

“I’m incredibly proud of the work the NEXT team has done to stay true to our vision and inspire a culture of continued innovation. Insurance shouldn’t slow business owners down or cause undue stress. That’s why we’re constantly leveraging technologies to allow our customers to easily self service and enjoy a simple, intuitive insurance purchasing and servicing processes. We couldn’t have gotten to where we are now without the resilient and essential small business community that keeps our economy running, and we share this moment of celebration, reflection, and appreciation with them.”

Today, NEXT claims that it “serves over 1,300 professions and has seen significant expansion in the past year across several distinct small business markets.”

The company has seen 78% YoY growth “in financial services, 91% YoY growth in insurance professionals, and most notably, an increase of 102% YoY growth in food & beverage customers.”

NEXT credits this customer milestone “to its digital-first approach to modernizing insurance and singular mission of providing simple, affordable and tailored insurance coverage.”

NEXT strives to meet customers “where they are, offering a comprehensive array of coverage options to fit any small business, and providing several channels to obtain insurance policies: online through self-service, through an agent, or through NEXT’s embedded insurance offering – NEXT Connect.”

A key driver for NEXT’s continued success “has been the employees who embody the company’s culture of putting small businesses first.”

Annie Ryan, Chief of Staff, Agent Business, has “been with NEXT for over six years, and has seen the evolution of the company and its customer-base firsthand. On her tenure and experience with the digital insurer, Ryan shares:”

This milestone comes on “the heels of significant business momentum for NEXT.”

The digital insurer has “announced several strategic partnerships with key partners including LegalZoom and Bold Penguin, and unveiled numerous product updates and expansions including the launch of commercial umbrella/excess liability coverage, as well as the Certificate of Insurance (COI) Analyzer, a machine learning powered tool that allows for free, custom-made COIs to show valid insurance coverage to potential employers in under a minute.”

By providing customers with simple and efficient digital insurance solutions, NEXT is poised to continue its culture of growth “alongside the small business community it supports daily.”


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