Accenture Expands Digital Transformation Capabilities for Italy’s Public Sector with Strategic Acquisition

Accenture (NYSE: ACN) has signed an agreement to acquire Customer Management IT and SirfinPA, a pair of jointly-owned Italian technology consultancies supporting the public sector and specializing in justice and public safety.

The acquisition aligns with Accenture’s focus “on helping Italian public service organizations build their digital core and deliver enhanced services to the citizens they serve.”

Founded in 2010, with offices in Rome, Naples and Cosenza, Customer Management IT and SirfinPA “are leading players within the Italian IT sector. Recognized for their work across the country’s national justice ecosystem, Customer Management IT and SirfinPA have supported the Italian Ministry of Justice by building and supporting technology applications in the central criminal justice department and have provided digital infrastructure for trials.”

With a multidisciplinary staff of approximately 300 employees, Customer Management IT and SirfinPA “provide system and application integration and management services, cloud application development, infrastructure management, and fleet management for desktops and servers.”

Mauro Macchi, chairman and CEO of Accenture Italy, said:

“Following the acquisition of leading AI organization Ammagamma, we are continuing to strengthen our services and offerings for the Italian public sector with these two leading companies which bring several decades of industry experience. This acquisition boosts our ability and capacity to support Italian public sector innovation and help our government clients advance their transformation journeys.”

The transaction is subject “to customary closing conditions and is expected to complete in the coming months.”

In another recent update, it was noted that Accenture has signed a strategic agreement with the Commercial Bank of Dubai (CBD) in order to drive its technology transformation program and “further enhance its banking services to personal and business customers.”

Accenture will set up “a development center of excellence (COE) to optimize CBD’s IT platforms and incorporate best-in-class technologies to enhance the customer experience.”

The COE, powered by hyper automation and generative AI solutions, “will augment CBD’s IT efficiency and productivity across the software development lifecycle to world-class levels.”

Ali Imran, chief operating officer, CBD, said:

“At CBD, we are focused on leveraging our DNA of innovation to augment user experiences with digital platforms. This agreement will further accelerate our digital aspirations to operate more effectively and deliver tailored services to our customers using the next generation of emerging technologies.”



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