Mission Lane has announced that its Board of Directors has appointed Brandon Black as Chief Executive Officer. Black has served on the board since 2019.
The company concurrently announced, “that it has closed on additional funding from Invus Opportunities and QED Investors.”
In the last five years, Mission Lane has served “over three million customers and built a high-quality portfolio of over $2 billion, all while becoming profitable and consistently earning industry-leading customer Net Promoter Scores and strong financial returns on capital.”
Black, who has nearly three decades’ experience in financial services, “started his career at Capital One, leading various operating units – including credit, customer service, fraud, and collections – as the company grew from a unit within Signet Bank into an enduring market leader.”
Subsequently, he served as COO and CEO of Encore Capital Group.
During Black’s 13-year tenure there, Encore’s enterprise value “increased by 19x, its share price grew by 20x, and its revenues increased by 21x (from $37M in 2000 to $773M in 2013).”
Black also co-authored the book “Ego Free Leadership” and serves on numerous non-profit and corporate boards.
Mission Lane’s prior CEO, Shane Holdaway, will support the company “through the transition as Special Advisor to Black and remains a significant shareholder.”
Holdaway will also take on “a new role as an Operating Partner at Invus Opportunities, Mission Lane’s largest shareholder, where he will focus on evaluating new investments.”
Black said:
“As a board member, it’s been clear to me that everyone at Mission Lane shares an unwavering commitment to deliver better outcomes for the millions of hard-working Americans that are our customers. By attracting world-class talent and deploying innovative technology, we’ve been able to provide financial solutions for Americans that traditional institutions typically leave behind. I couldn’t be more excited to lead Mission Lane through its next phase of growth, innovation, and service.”
Nigel Morris, co-founder of Mission Lane and Chair of the Board of Directors, said:
“After a decade of methodical investment that goes back to Mission Lane’s pre-spinoff days, the company has now reached an inflection point in its scale and profitability. Brandon and I worked side-by-side to scale Capital One, and he has only grown as a leader since then. He is the perfect person to take the baton from Shane and shepherd Mission Lane’s next growth stage.”
Holdaway said he is proud of what Mission Lane has accomplished, having built a modern lending platform that is profitable and excels in customer service, while adding he looks forward to supporting Black in his new position.