Coinbase (NASDAQ:COIN) is back on its feet today after suffering a situation that displayed zero balances in some account holders. Comments on X indicated that server capacity was stretched, probably due to the Bitcoin bull run, which has driven interest for investors.
In a statement on X from last night (February 28, 2024), Coinbase Support said all customer account balance display issues have been restored. The company thanked its users for their patience.
At around 4 PM ET yesterday, Coinbase said all services had been restored but there were ongoing issues for “very few customers” seeing an “inaccurate balance” in their account. After midnight ET, the issue was marked as resolved.
Not all impacted users were mollified, as some on X claimed there were still issues, while some expected some recompense for the inconvenience.
After a 12-hour wait, I finally got a callback from Coinbase Support. Disappointed that there was no apology or compensation for the critical trading issue I faced yesterday. #Coinbase”
Not even a little gesture— Frank Paris (@FrankPa81625565) February 29, 2024
As for Coinbase shares – they have been running with the bulls this week, and currently, shares are poised to continue the rise further, according to pre-market trading.
