Payments Canada Welcomes Susan Hawkins as New President and CEO

The Payments Canada Board of Directors announced the appointment of Susan Hawkins to President and CEO of Payments Canada, effective August 12, 2024.

Garry Foster, Chair of the Payments Canada Board of Directors said:

“We are thrilled to appoint Susan Hawkins to lead Payments Canada as President and CEO. Susan is an expert in the industry and her experience spans domestic and international retail and commercial payment leadership. Her passion for payment innovation and proven collaborative leadership will support our drive forward as we modernize Canada’s payment systems.”

For over five years, Hawkins was “the Global Head of Enterprise Payments and Executive Vice President of US Payments at TD Bank Group, where she led the modernization and governance of payment infrastructure and payment products working with teams in the US and Canada.”

In her position, Hawkins also played “a pivotal role in building and commercializing a real-time payments solution.”

Throughout her career, Hawkins also held executive roles “with Fidelity Global Information Services and Metavante Payment Solutions. Hawkins served as a board member for Payments Canada from 2020 to 2023, and has been on the board of The Clearing House Payments Corporation since 2019.”

Susan Hawkins, incoming President and CEO of Payments Canada said:

“I look forward to leading the Payments Canada team and working collaboratively with our members and stakeholders to continue to build on the momentum of Canada’s payment innovation journey. It’s a pivotal time for Payments Canada and the industry with advances to broaden access to Canada’s payment systems through the recent Royal Assent of The Canadian Payments Act changes, which will expand Payments Canada’s membership, and as Payments Canada leads the final phase of a ‘made for Canada’ Real-Time Rail (RTR) payment system. I am excited to support Payments Canada to build the future of payments for Canada in partnership with the payment ecosystem.”

Upon Susan’s commencement of her new role, interim co-CEO Kristina Logue will “resume her full role as Chief Financial Officer (CFO) and interim co-CEO Jude Pinto will resume his full role as Chief Delivery Officer (CDO).”

Foster added:

“On behalf of the board of directors, we extend our deepest gratitude to Kristina and Jude for their exceptional leadership during this transition period. Payments Canada has an excellent leadership team that will work closely with Susan to align its critical work of safely and securely operating Canada’s national payment systems and the delivery of the Real-Time Rail (RTR) with the vision she brings. Susan’s appointment marks the beginning of an exciting next chapter for Payments Canada.”

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