Digital Payments: GoAuto Insurance Implements One Inc’s ClaimsPay, PremiumPay to Streamline Processes

One Inc, the payments network for the insurance industry, announced that GoAuto Insurance, selected One Inc’s ClaimsPay and PremiumPay products for a “fully” integrated and digitized policyholder payment experience.

This integration enables GoAuto’s workflow by leveraging One Inc’s inbound and outbound payment capability, consolidating all “activities into a single platform for greater efficiency.”

GoAuto’s adoption of One Inc’s payment solutions mark a step toward providing their policyholders with “support throughout the entire insurance payment process.”

The Baton Rouge-based company, known for offering affordable car insurance for drivers in Louisiana, Nevada, Ohio, Texas and Alabama, chose an insurance-focused digital partner with a track record in “modernizing the payee experience, aiming to expand payment options beyond traditional checks.”

In addition, the transformation is said to be designed to “enhance the overall policyholder experience.”

GoAuto customers will reportedly have access to consumer platforms like Apple Pay, Google Pay, PayPal and Venmo, in addition to “direct payment options.”

This implementation will streamline inbound and outbound payments, enabling faster, more “efficient premium payments and claims disbursements for GoAuto policyholders.”

Dan Cummings, CEO, GoAuto Insurance said:

“The decision to partner with One Inc was influenced by their capability to provide everything we needed in one place and continue our process of upgrading our operating systems to meet the growing demands of our policyholders.”

Brad Scharf, COO, GoAuto Insurance, added:

“We wanted a provider that could not only meet our immediate needs but also grow with us over time. One Inc offers the scalability and innovation required to keep us on the cutting edge of the industry without having to worry about constantly chasing modernization trends.”

Ian Drysdale, CEO, One Inc. said:

“The partnership ensures that GoAuto can offer policyholders a modern, streamlined payment experience while staying ahead of market trends.”

One Inc’s payments network includes vendors and processes “more than $95 billion” in annual payments.

The firm serves carriers, MGAs and TPAs across the insurance industry.

One Inc is modernizing the insurance industry for carriers through a unified and frictionless payment network.

One Inc explained that it enhances carrier operations by cutting costs, “boosting security, and improving customer experiences.”

Their digital payments platform offers various payment options, multi-channel communications, and claim settlements.

GoAuto Insurance is a Louisiana-based auto insurance firm that reportedly offers car insurance for drivers in Louisiana, Nevada, Ohio and Texas.

GoAuto allows drivers to purchase policies directly from the firm instead of through “commission-incentivized insurance agents.”



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