Eurobank S.A., a subsidiary of Eurobank Holdings, a banking group in Athens, Greece and LTIMindtree, a technology consulting and digital solutions company, joined forces to initiate cooperation focused on enhancing customer experience by improving banking operations and “building innovative IT services for Eurobank and its subsidiaries.”
The collab has been enabled by Fairfax Digital Services and will include “the establishment of a Global Delivery Center in India.”
Strengthening the commitment to innovation, customer experience, Eurobank & LTIMindtree, powered by Fairfax Digital Services, “inaugurated their new Global Delivery Center at the LTIMindtree office in Pune, India.”
Alongside the LTIMindtree Greece office, this center will drive technology modernization, digital innovation as well as “enhance and maintain critical banking applications.”
This initiative will empower Eurobank Group to effectively “meet customers’ demands as it expands its services.”
As part of the relationship, LTIMindtree has been selected as Services Partner for Eurobank Luxembourg’s Temenos implementation program, “providing maintenance, data migration, quality assurance, and post-production support services to the bank.”
LTIMindtree will help drive innovation and “modernize the technology infrastructure for Eurobank Group, in Cyprus, Luxembourg and Greece.”
The collab will enable the companies to “leverage the power of LTIMindtree’s innovative technology and data solutions to drive significant improvements in customer experience and operational efficiency.”
Deputy Chief Executive Officer (CEO), Group Chief Operating Officer (COO) & International Activities, Eurobank Holdings, Stavros Ioannou, said,
“Eurobank Group has always been at the forefront of innovation, driving digital transformation to enhance customer experience and operational excellence. Our journey to becoming a digital leader is built on strategic partnerships that accelerate modernisation and create seamless, future-ready solutions. Partnering with LTIMindtree, in collaboration with Fairfax Digital Services, marks a significant milestone in this journey—strengthening our IT capabilities to meet evolving customer expectations and regulatory requirements. We are excited about the future as we redefine customer experience and set new industry benchmarks with the launch of our new Delivery Center in India.”
The Eurobank Group, consisting “of Eurobank SA and its subsidiaries, is a robust financial organization.”
The Group develops financial products and services, “focusing on customers and their needs.”
It offers choices and well-rounded “services to individuals and businesses.”
The Eurobank Group operates with transparency, “builds credibility and applies modern corporate governance practices.”
As mentioned in the announcement, Fairfax Financial Holdings Limited is a holding company which, through its subsidiaries, is “primarily engaged in property and casualty insurance and reinsurance and the associated investment management.”
Founded in 1985 by the present Chairman and Chief Executive Officer, Mr. V. Prem Watsa, the company is headquartered in Toronto, Canada.