Dynamo AI, makers of compliant-ready AI for the enterprise, announced that Experian has productionized Dynamo AI’s security and compliance suite to enable deployment of generative AI (GenAI) capabilities across its operations.
The relationship, which reportedly began back in 2023, has now enabled Experian “to scale its GenAI initiatives while “maintaining rigorous security standards.”
Experian has integrated Dynamo AI’s solution suite, including DynamoEval for “streamlined red teaming, DynamoEnhance for risk identification and mitigation, and DynamoGuard for customized AI guardrails and observability.”
Working with Dynamo AI, Experian established a security framework for assessing and mitigating GenAI risks, “including tooling to support penetration testing of LLMs and real-time monitoring.”
It also customized AI guardrails to “block unauthorized content that are both cost-effective and scalable across the organization.”
Connie Cheung, Vice President of Engineering at Experian said:
“At Experian we champion the responsible use of GenAI to accelerate new product and service innovations, drive operational productivity, increase financial inclusion, open new opportunities for consumers, and prevent fraud. With Dynamo AI, we can rapidly deploy solutions knowing we are safeguarded against the ever-evolving threats that come in with GenAI. We look forward to continuing to partner with Dynamo AI to enhance our client offerings with state-of-the-art GenAI security features.”
Navigating risks and vulnerabilities in a regulated industry like Experian’s is said to be a “complex challenge.”
Regulatory standards are evolving, “requiring companies to safeguard against emerging AI risks such as data leakage, jailbreaking, and hallucinations.”
Christian Lau Mugunthan, Chief Product Officer at Dynamo AI said:
“In this highly regulated, ever-evolving landscape, the ability to evaluate the latest LLM risks is critical. Working together with Experian, we’ve made significant advancements in daily operations and scalability, strengthened compliance efforts across the leading AI risk frameworks, streamlined governance processes across diverse GenAI use cases, and empowered application teams to tailor robust guardrails for their specific needs. We’re eager to help the company further drive its AI initiatives and capabilities in the years ahead.”
The implementation has reportedly yielded significant results, with Experian successfully deploying GenAI apps across “multiple use cases, including customer support and call center chatbots.”
The company says it has achieved “low false positive rates across its custom guardrails while maintaining high recall performance, ensuring robust security without compromising user experience.”
DynamoAI’s solution analyzes typical prompts in “less than 20 milliseconds, significantly outperforming traditional guardrail solutions while maintaining lower operational costs.”
This efficiency has been vital for Experian‘s ability to “protect consumer data while defending against LLM misuse in real-time.”
Experian has integrated the Dynamo AI product suite “as a layer on top of Experian’s GenAI platform and has been in production for approximately 12 months.”
It is reportedly being used “across North America, the EU, and the UK with plans to expand integrations across its GenAI efforts in additional regions.”