Taktile – a decision automation platform – has reportedly raised $54 million in a Series B funding round, to continue enabling teams at fintech companies and financial institutions to optimize risk management strategies across the customer lifecycle.
The investment round in the company was reportedly led by Balderton Capital, along with “participation from existing investors Index Ventures, Tiger Global, Y Combinator, Prosus Ventures, Visionaries Club as well as Larry Summers, former US Secretary of the Treasury, bringing Taktile’s total funding to date to $79 million.”
In 2024, Taktile says it increased its customer base and grew over 3.5x in ARR.
Its customer base spans 24 markets, “encompassing sophisticated fintech companies such as Mercury, Kueski, and Zilch, as well as some of the world’s financial institutions, including Allianz and Rakuten Bank.”
Taktile’s decision platform is reportedly delivering “millions of risk decisions every month and the additional funds will be used to accelerate this momentum further as Taktile is equipping business teams with the necessary tools and controls to build transparent AI-powered risk decisioning.”
In high-stakes industries, AI adoption must be “guided by experts with deep risk domain expertise.”
While AI has been broadly adopted for use cases such “as chatbots in customer support and real-time personalization in marketing, mainstream automation for high-stakes decisions is just about to break through in 2025.”
The main difference in applying AI to risk decisions in financial services, such as “credit underwriting, account opening, or transaction monitoring, is that errors are extremely costly.”
Wrong decisions can result in “costly loan defaults, fraud losses, preventing good customers from accessing services, or compliance fines by regulators.”
Only last October TD Bank agreed to “pay $3.1 billion to resolve allegations claiming it failed to implement adequate controls to detect and prevent money laundering as regulators across the globe become more concerned with transaction-level controls.”
In financial services and other regulated industries, the “stakes are high, and every decision matters.”
Established institutions face intense pressure as AI-driven fintech startups innovate, “challenging their market share and margins.”
However, many enterprises “struggle to adopt AI at scale.”
A shortage of skilled engineers to “develop and maintain AI systems, plus the need for greater precision—since even the most advanced LLMs today can only handle specific aspects of complex problems, rather than providing fully reliable solutions.”
As Goldman Sachs CEO David Solomon put it:
“95% of an S1 filing can be completed by AI in just a few minutes.”
However, he continues:
“The last 5% now matters because the rest is now a commodity.”
Founded by CEO Maik Taro Wehmeyer, and CPTO Maximilian Eber, Taktile closes this gap by “equipping risk teams and their engineering counterparts with a shared platform to build, manage and optimize complex AI-powered workflows and agents that are governed by rules and embedded into business logic.”
Transforming AI from just an experiment, “to something that delivers genuine business value.”
Maik Taro Wehmeyer, CEO & Co-founder, Taktile said:
“From day one of our journey, we believed that millions of lives could be improved by enabling organizations to make optimal decisions for their customers. By keeping experienced risk experts in control, we make it possible for even the most regulated businesses in financial services to fully adopt AI into high-stakes workflows.”
Over the past 12 months, Taktile has helped its customer Zilch “reduce service provider and usage costs by 50% by giving their risk team the tools to build, test, and optimize automated underwriting workflows themselves.”
In addition, Taktile has helped Zippi “make its decision-making process more efficient by enabling 67% faster policy logic deployment, doubling experimentation across fraud, credit, and portfolio workflows, and ensuring real-time, scalable decision-making without performance bottlenecks.”
This has allowed Zippi to scale its operations “more effectively and process significantly more applications with the same resources.”
The platform has reduced Breakout Finance’s underwriting time “by 95%, enabling their risk team to handle 3-5x more applications and scale rapidly.”