U.S. Bank Global Fund Services (GFS) announced it has engaged Fenergo, a firm focused on client lifecycle management technology, to digitize and streamline the investor onboarding and service experience.
According to the update from Regtech firm Fenergo, this is said to be the first step in a multi-year transformation “for the fund servicing business.”
Jay Martin, president of U.S. Bank Investment Services, says:
“Onboarding is critical – it sets the tone for our relationships. Across the industry, onboarding investors and clients has been a complex and fragmented process. Investors value an experience that is efficient and transparent, while complying with regulatory requirements. This solution enhances our reputation for client service excellence by combining Fenergo’s best-in-class client lifecycle management technology with a U.S Bank-designed digital investor interface.”
Martin adds:
“Improving investor onboarding and servicing is just the first part of our journey. We’re extending Fenergo to other parts of our business to serve as the foundation for the entire client lifecycle.”
As covered, Fenergo, the provider of AI-powered solutions for Know Your Customer (KYC), Anti-Money Laundering (AML) and Client Lifecycle Management (CLM), has recently announced that it has partnered with Aduro Advisors, LLC, a US-based fund administrator serving venture capital and private equity firms.
This collaboration reinforces Aduro’s commitment to effective solutions, ensuring its clients stay ahead of “new and evolving regulatory requirements, including the final FinCEN AML rule set to take effect on January 1, 2026.”
Aduro, which has grown its total assets under administration (AUA) by over 150% since 2020, continues to set the “standard” for fund administration.
Recognizing the increasing regulatory obligations for investment advisors, who will now be classified as financial institutions under the new FinCEN rule, Aduro selected Fenergo “for its specialized, AI-powered, and scalable transaction monitoring and KYC capabilities.”
This partnership is another component of Aduro’s broader strategy to integrate “technology that enhances efficiency while maintaining the highest operational and client service standards.”
