Checkout.com, a digital payments company, announced its support for the Agentic Commerce Protocol (ACP), which is described as an open standard for AI commerce that lets AI agents, businesses work to complete purchases, powering agentic commerce for enterprise merchants. Checkout.com will support ACP, allowing merchants to offer checkout within AI platforms like OpenAI’s Instant Checkout, “expanding their reach in this new AI-initiated commerce channel.”
Checkout.com is building agent experiences via a suite of tools now reportedly covering “verified onboarding, identity management, and fraud prevention.”
Merchants will be able to maintain brand control, ensuring they retain the end-to-end customer relationship even “when AI agents are acting on the consumer’s behalf.
Meron Colbeci, Chief Product Off”icer at Checkout.com said that agentic commerce marks the next chapter “of digital commerce, and demands a different approach.”
Colbeci added that they’re focused on helping merchants prepare for a world where AI agents are making “real-time decisions on behalf of their customers.”
They also mentioned that success relies on deep “collaboration across the entire ecosystem and that’s why they are adopting ACP to help merchants meet this moment with control, and performance.”
Checkout.com is actively collaborating with a range of partners, such as Visa, Mastercard, and Google, to establish global “standards for secure, tokenized, and intelligent payments.”
This work is now said to be sharply focused on preparing businesses for a future where so-called intelligent agents understand consumer intent and act “on their behalf, safely, transparently, and within clear guardrails.”
Checkout.com has now teamed up with several different enterprise merchants who are said to be in the process of connecting to this new standard to “unlock the infrastructure needed to deliver real agent-based shopping experiences.”
Recenty research from Checkout.com reveals that agentic commerce could account for “one-fifth (21%) of monthly household spending within the next five years.”
To help bring this reality to life, Checkout.com says that it is now committed to equipping merchants with the tools needed to build “custom agentic commerce experiences that reflect their business needs, products, and customer preferences.”