Spendesk, the spend management and procurement platform for mid-market companies, announces its company-wide adoption of Dust, European specialist in custom AI agents for enterprises.
This collaboration enables Spendesk to increase efficiency, eliminate fragmented internal AI tool usage, and “ensure data security and compliance with UK and European regulations.”
As a key player focused on spend management, “staying ahead of the market is essential for Spendesk.”
When it comes to AI, moving fast is even “more critical.”
To maintain this speed of innovation, Spendesk has “embraced AI internally, from AI-driven sales processes to integrated AI assistants that suggest optimized responses for the Customer Care team.”
However, when the company began exploring mass adoption across departments, it “encountered silos, with teams gravitating toward their preferred AI tools.”
CEO Axel Demazy said:
“As UK businesses continue to navigate an evolving regulatory and economic landscape, secure AI adoption has never been more crucial. At Spendesk, we found ourselves vetting contracts with individual AI assistants one by one. It wasn’t scalable or cost-effective. It also meant that teams more hesitant to experiment with AI were left behind, unsure of how these tools could support their work or comply with internal policies and local regulations.”
That’s when the company began engaging with Dust, with four key goals in mind:
- Democratize access to best-in-class AI models across all departments
- Ensure data security and compliance with European regulations
- Integrate seamlessly with existing tools and documentation
- Enable customization over generic, one-size-fits-all solutions
Spendesk was seeking a unified platform that could “serve as an AI backbone, one that would meet strict security standards, adhere to UK and European data sovereignty principles, and allow teams to use AI assistants best suited to their specific needs.”
Today, Spendesk employees can create custom AI agents “tailored to their roles, regardless of technical background.”
This integration enhances productivity while “fostering a culture of innovation and self-service, strengthening cross-functional collaboration across the organisation.”
Dust’s technology allows teams to build AI agents on top of Spendesk’s existing knowledge base, “making internal documentation instantly searchable via natural language.”
With secure integrations to tools like Intercom, Notion, and Slack, Dust provides a protected environment “where employees can confidently leverage company information.”
Rodolphe Ardant said:
“This partnership gives our teams the most powerful productivity tool we’ve ever put in their hands. Internal efficiency translates directly into faster innovation for our customers, helping us deliver both the most in-demand spend management features and the next generation of AI-first capabilities,. By partnering with a fellow French innovator committed to data security, we’re proving that European tech can lead in AI while staying true to our values of privacy and user empowerment.”
