Digital Transformation Is Becoming Increasingly Important But Consumers Claim Businesses Lack Deep Understanding of Client Needs
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It’s becoming important for businesses to undergo digital transformation, with 54% of global consumers saying that brands lack a deep understanding of customers. The new generation of shoppers, especially Gen Z and millennial consumers, reportedly “want 70% of their interactions with brands to be digital.”… Read More
Read more in: General News, Global | Tagged bluecloud, digital transformation, digitalization, gen z