Western Union announced on Monday that retailer Debenhams will help it expand into the UK by now offering global money transfer to more than 200 countries and territories from 112 stores nationwide with travel money bureaux.
According to Western Union, customers will have the choice to complete the whole transaction in-store at Debenhams Travel Money bureaux, or to commence their journey on the Western Union– Mobile app and pay at Debenhams locations. Customers may also opt to have their receivers pick their money in cash at Agent retail locations or payout to bank accounts or mobile wallets, where available. Odilon Almeida, President, Global Money Transfer at Western Union, stated:
“We are delighted in welcoming Debenhams – an international brand with a proud British heritage – into Western Union’s iconic family of Agents. As a part of Western Union’s broader fintech and innovation strategy, the company is extending its digital transformation, by integrating digital services across our physical agent network. Today’s customers are looking for different options to send money or receive money via mobile app, web, retail, kiosk, bank or mobile wallet and we are pleased to extend this choice to customers of Debenhams.”
Andy Newman, Head of Debenhams Personal Finance, added:
“We are really excited to be working with Western Union to provide a fantastic travel money service to our consumers nationwide. We now have travel money bureaux at over 100 of our stores and will be introducing a total of 6 more in the coming months. We are committed to constantly developing our offering to ensure our customers receive the best possible service, and we look forward to another successful year ahead under our new collaboration with Western Union.”
Western Union claimed that since 2011, the Western Union Mobile app has grown to become one of the most widely connected international money transfer apps across the money transfer sector, connecting people to numerous channels, destinations and pay-in and pay-out and options.