Challenger bank Tandem Bank has been recognized as “Best Credit Card Provider” and “Innovation of the Year” at the Consumer Credit Awards, according to a release. The Consumer Credit Awards are run by Smart Money People.
“To be recognised twice by customers last night is something we are incredibly proud of. It gives us great encouragement to keep developing tailored solutions that solve real-world problems and to keep the customer at the heart of every single decision made at Tandem,” said Knox.
The award for “Best Credit Card Provider” was in recognition of Tandem’s Cashback Credit Card. Tandem also noted it took home the award for “Best Cards Initiative” at the Paytech Awards in the past week.
Regarding the “Best Innovation” award, Tandem was recognized for its “Autosaving” feature. Tandem enables consumers to round-up amounts to help them save while providing a service that uses artificial intelligence to predict what customers can afford to save.
Digital bank Tandem believes everyone deserves a better life with money. Tandem gives its over 600,000 customers an overview of their finances across all of their accounts and offers them a suite of market-leading products
Knox said they measure every decision against “Customer Lifetime Benefit’” at Tandem.
“We’re developing our ideas based on an understanding of real customers’ needs and we ensure every product and service we build helps to make money management easier for them. To be recognised for our innovation speaks strongly to how important this is as we continue to develop new solutions for our customers. ”