UK-based online lending platform LendInvest released more information about its operations during the COVID-19 outbreak. The online lender reported it has been monitoring the ongoing pandemic and so far it has not affected the its lending services.
“All of our London-based staff are working remotely. As a long-established, technology-driven company operating with cloud-based infrastructure, we are fully capable of working remotely and also remaining ‘open for business’, not only as a team but with all of our third-party service providers too. Our customers are able to communicate with us as usual and should experience no difference in the speed and quality of service they typically receive from us. We have been liaising with our service providers and suppliers and, at this stage, we are operating as normal.”
LendInvest further explained that it is continually and closely monitoring the impact of the pandemic on its business, including from business continuity, operational risk and infrastructure, disruption impact, use of third-party service providers and communications perspectives. The lender added:
“Given the impact that the pandemic is having on the general UK population, we expect that there may be an impact on our business and those we work with (landlords, tenants and/or service providers etc) in the future, and are continuing with our contingency planning to mitigate the effects.”