Spanish Retail Bank CaixaBank Reveals More Than Two Million Customers Use Smartphones to Sign Online Transactions

CaixaBank, a retail banking group based in Spain, announced on Thursday now has more than two million customers who sign online, web, and mobile banking transactions on their smartphone, using the CaixaBank Sign application.

CaixaBank reported that the figure has doubled compared to October 2019, when it hit one million customers using the bank’s digital signature application. The growth in the use of this application has accelerated since the declaration of the state of emergency due to COVID-19 pandemic. The banking group also claims:

“This application, the only one in the Spanish financial sector specifically developed for signing bank transactions, allows customers to use their smartphone to quickly carry out operations from anywhere with just a single click.”

CaixaBank then noted it has multiple special functionalities within CaixaBankNow that allow biometric identification, payments between people, and Click&Go loans, among others. Furthermore, CaixaBank offers imagin, the first mobile-only bank in Spain, which is managed exclusively through a smartphone application. CaixaBank Sign is available for Android and iOS.

CaixaBank added it has developed projects that are technological milestones in the sector, such as the creation of the first ATMs that allow withdrawals through facial recognition without having to enter a PIN.

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