HawaiiUSA Federal Credit Union Leverages Arkatechture Data Analytics Platform

Arkatechture, a tech firm focused on supporting business organizations with a better understanding of their requirements through data, has teamed up with HawaiiUSA Federal Credit Union in order to leverage Arkatechture’s data analytics platform, Arkalytics.

This platform offers a managed, Cloud-hosted data lakehouse along with its suite of financial reports and executive dashboards for analysis and reporting. HawaiiUSA aims to leverage its member data, which will offer a key opportunity to have a solid understanding regarding the credit union’s membership to enrich its relationships with them.

HawaiiUSA’s Director of Knowledge Management Darrell Kikuchi said:

“If information is the new oil, then we needed to find a way to generate optimal value from all the data that we collec. Gaining comprehensive insights on our member trends, behavior, and influences will be vital for improved financial performance, reduced risk, and increased member loyalty.”

Using Arkatechture’s Arkalytics (since December of last year), along with a solid community mission and strong member connection, HawaiiUSA now has the ability to accurately understand and effectively respond to member requirements by providing tailored products and services.

Kikuchi notes that the credit union had achieved a maturity point where information was being obtained to engage in smart decisions in key areas like lending, credit risk, and marketing. HawaiiUSA’s exploration of AI and RPA (robotic process automation) also unveiled a new set of requirements for information.

Kikuchi added:

“We hope that the partnership between our two organizations can not only yield better data leading to better services for HawaiiUSA members but also for our two organizations to learn and grow together as the technology and member preferences rapidly change. Financial institutions are evolving into technology companies, and Arkatechture is a flexible partner that will adapt, grow, and evolve with our needs and our rapidly progressing technical environment.”

Gaurav Chadha, Senior Project Manager, Arkatechture – Implementation Manager for Hawaii USA, noted:

“We are very excited to work with HawaiiUSA to onboard them on the Arkalytics platform and provide key business insights that will help drive solutions for their strategic problems,”

Jamie Jackson, Founder & CEO Arkatechture, said:

“While we may have just met the great people over at HawaiiUSA last year, we’ve become a tight knit team that feels as though we’ve worked together for years. They struck a chord with us when they informed us through the sales process that they weren’t just seeking a data stack, strategy and solution. More importantly they were seeking a partner. We are proud that they chose us as that partner and excited to help them truly become a data driven organization. When time and travel align, we are also excited to get them out here for a Maine summer experience and then also make sure to visit them next winter.”

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