Westpac Group Appoints Yianna Papanikolaou as New Chief Transformation Officer

Westpac Group recently announced the appointment of Yianna Papanikolaou to the newly created role of Chief Transformation Officer.

Papanikolaou will be sitting on the Group’s Executive Team and report directly to company Chief Executive, Peter King.

She will have responsibility “for major change and investment programs and accountability for the CORE (Customer Outcomes and Risk Excellence) Program.”

CEO Peter King stated:

“Continuing to transform culture and risk management remains a major focus for the Group in our efforts to build a simpler, stronger bank and the CORE program is an integral part of this plan. Yianna brings a wealth of global experience in large scale transformations across major organisations.”

Papanikolaou recently joined Westpac as GM, Group Transformation Office.

Before Westpac, Papanikolaou was working at Deutsche Bank in the UK, where she “held several leadership positions, most recently as Managing Director, Chief Transformation Office.” Before this, she was at Royal Bank of Scotland, “as Head of Strategy and Transformation for the Corporate bank.” Earlier in her career she was “part of Accenture’s Financial Services consulting practice.

Papanikolaou has  “worked in Europe, the US and Asia.”

Papanikolaou will “commence in the role in late April subject to regulatory approvals,” the update confirmed.

As reported in December 2021, Westpac had announced that it had agreed to terms to acquire money management app, MoneyBrilliant from AMP Limited and management shareholders.

As noted in the update from Westpac, MoneyBrilliant is a budgeting and cashflow tool that “helps users manage their money by providing practical insights and displaying their financial accounts in the one place.”

MoneyBrilliant’s tech will “ultimately be integrated into Westpac’s digital banking app.”

Chris de Bruin, Westpac Chief Executive Consumer & Business Banking, had noted:

“The acquisition of MoneyBrilliant is another important step in Westpac’s digital strategy. In recent years we’ve seen demand grow for simple and practical digital tools to help customers manage their personal finances. We look forward to further building on MoneyBrilliant’s existing capabilities and making these available to our customers.”

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