One Inc, the digital payments network for the insurance industry, announced that Wisconsin-based SECURA Insurance, has selected One Inc’s full suite of digital payment solutions PremiumPay® and ClaimsPay®, “for both inbound and outbound payments for one of its insurance products.”
The result is seamless handling “for inbound customer payments, paired with faster claims disbursal and closing, ultimately allowing SECURA to better manage their customers’ needs and reduce operational costs.”
SECURA is planning “to deploy and integrate One Inc’s suite of digital payments for one product line as the carrier begins evolving its digital payment experience.”
For more than 100 years, SECURA claims it has been “dedicated to exceeding the needs and expectations of its policyholders and independent agents through the delivery of superior products and unsurpassed customer service.”
Headquartered in Neenah, WI, SECURA is “a regional group of property-casualty insurance companies operating in 13 states with approximately 550 independent insurance agents representing the group, which provides a broad range of competitive commercial, agribusiness, personal, farm, nonprofit, and special events products.”
Mary Gronbach, Director of Finance & Investments at SECURA, said:
“Since its inception, SECURA’s focus has always been about the value of personal relationships, providing peace of mind and protection to our customers, and today, those priorities extend to the way we manage payment touch points. One Inc understands this evolution, and we are confident this first step of our partnership will pave the way for future growth in our digital payments.”
Ian Drysdale, Chief Executive Officer at One Inc, added:
“We’re excited SECURA is making an investment towards digital transformation using One Inc’s full suite of products. By leveraging our network this way, SECURA will be able to drive payments efficiencies and fluidly adopt to new technology, two crucial elements needed to meet and exceed the needs of their customers and stay competitive.”
As noted in the update, One Inc is “‘modernizing the insurance industry through a unified and frictionless payment network.”
Focusing only on the insurance industry, One Inc helps carriers “transform their operations by reducing costs, increasing security, and optimizing customer experience.” The comprehensive end-to-end digital payments platform “provides expanded payment options, multi-channel digital communications, and rapid digital claim payment, even for the most complex insurance use cases.”
As one of the fastest growing digital payments platforms in the insurance industry, One Inc claims that it “manages billions of dollars per year in premiums and claim payments.”