Provenir, a provider of data and AI-powered risk decisioning software, this week announced the appointment of Richard Kern as senior vice president of Global Professional Services.
The head of Provenir’s global professional services team, Kern is charged with overseeing client delivery services. That includes implementation and design, strategic consulting, and training services for Provenir customers across 50 countries.
Kern is a veteran of the banking and financial services sector. Prior to joining Provenir, Kern was vice president, head of Implementation and Professional Services at digital banking services provider Alkami Technology. Earlier in his career, Kern held senior-level positions managing professional services for Fiserv, Thompson Reuters (now Refinitiv) and Citigroup.
“We are pleased to welcome Rick to Provenir,” said CCO Geoff Miller. “He brings a wealth of industry knowledge and experience from his work with some of the world’s leading brands in the financial services sector, along with a proven ability to lead diverse teams and deliver significant value for customers. Rick’s role is crucial in supporting our global growth, as we support our customers’ efforts to grow and transform their businesses and to help them realize value from their investments in the Provenir platform.”
“Disruption in the financial services sector is unprecedented and banks, credit unions and fintechs must boldly move forward with their data initiatives and AI-driven digital transformation efforts,” added Kern. “I’m excited to lead Provenir’s talented team of global services professionals, and to work alongside the leadership team to continue to build out our global resources and contribute to the company’s continued success.”
Provenir helps fintechs and financial services providers improve their credit risk decisioning. The company brings together the power of decisioning, data and AI to drive instant decisions. They can enable clients to power decisioning innovation across the full customer lifecycle, driving improvements in the customer experience, access to financial services and business agility.
The move comes days after the company named Carol Hamilton its new CPO.
