Klarna, the AI-powered global payments network and shopping service assistance provider, reported its latest financial results revealing “a net profit in Q3 2023.”
Sebastian Siemiatkowski, CEO of Klarna said:
“With a profitable quarter and continuous double digit growth, we have achieved exactly what we set out to do. … Our growth has accelerated in Q3 and we will build on this momentum in Q4 with further investments to drive value to our consumers and merchants alike.”
Operating profit was SEK 130 million in Q323, “up from SEK -2bn in Q322 as Klarna prepares to invest in the busy Q4 period. Credit losses as a % of GMV reduced 56% due to continuous improvements in underwriting precision and accuracy ensuring Klarna continues to make the right lending decisions for consumers while at the same time delivering 30% revenue growth.”
Q323 marks the fourth consecutive quarter of gross profit in the US, indicating “that the investment into one of the world’s largest consumer markets continues to pay off.”
GMV in the period increased “by 22% YoY to SEK 243 billion, as consumer demand for fairer, more sustainable payment options increases at pace.”
Klarna’s recent partnership with Zalando, one of Europe’s fashion retailers, brings Klarna’s sustainable payments products to more consumers in France, Spain, and Italy.
Klarna partnered with international fashion and design retailer YOOX “across 11 global markets, including the US. The global roll out of Klarna’s partnership with Airbnb continues at pace, with consumers in seven countries now able to spread the cost of their trips worldwide.”
By early 2024, Klarna will roll out to Airbnb guests “in additional countries across three continents.”
Klarna unveiled several new AI-powered features as part of its Fall Spotlight initiative. The introduction of Klarna’s Shopping Lens empowers users to capture images of desired items and instantly locate where to purchase them at the best deals through Klarna’s app, using AI for a seamless shopping journey.”
The rollout of shoppable video “enables consumers in more markets than ever to shop directly from curated video content based on their preferences in their personalized app feed. Furthermore, shoppers now have the flexibility to pay for gift cards from over 100 leading brands with Klarna.”
Klarna continued on its commitment to “help consumers make the right decisions for them and the planet by introducing a suite of eco-conscious products including a revolutionary conscious shopping dashboard.”
This allows shoppers to monitor CO₂ emissions, “engage with conscious brands, and utilize circular services like the novel resell feature, fostering more environmentally sound decisions.”