Qme, a B2B SaaS startup based in Egypt, has reportedly acquired $3 million in a seed funding round that was led by AHOY, a multisector tech company, along with angel investors from the GCC.
Qme is an AI-enhanced platform addressing a key issue in MENA, where inefficient queuing systems and outdated appointment booking methods cause “individuals to lose an average of six months of their lives standing in line.”
As stated in the announcement, the reliance on phone bookings, which account for “92% of appointments in key sectors, leads to a no-show rate of 31%, creating further inefficiencies.”
As a tech provider focused on becoming a decacorn, AHOY provides solutions in logistics, aviation, and traffic management.
Through this collaboration, Qme will gain access to “technology and extensive market expertise.”
Maged Negm, CEO and Co-Founder of Qme said:
“Our partnership with AHOY is a major milestone, as it strengthens our ability to optimise movement in dynamic, real-world scenarios while transforming customer experiences. AHOY’s operational excellence and robust tech stack are invaluable as we scale in vibrant markets. I’m super excited to have Jamil Shinawi, AHOY’s CEO, joining Qme Advisors Committee. Our partnership with AHOY marks a pivotal moment in our journey.”
Since its launch in Q4 2023, Qme has made strides.
The company has already served over “100,000 customers in the healthcare, banking, and government sectors, reducing waiting times from 116 minutes to just 14 minutes.”
Qme has also slashed phone booking no-show rates “to below 1% while transitioning paper-based queuing systems to digital alternatives, saving an estimated 50,000 square meters of paper.”
Jamil Shinawi, CEO and Co-Founder of AHOY said:
“Qme’s platform aligns perfectly with our ethos of reducing friction in everyday processes. Their ability to streamline the customer journey resonates with AHOY’s mission of solving real-world inefficiencies through innovation. The collaboration leverages AHOY’s multi-sector expertise and visionary approach to help Qme penetrate complex markets across the GCC and African regions and advance globally.”
Qme is also a part of AHOY’s Startup Builder Initiative, a program that aims to empower “10,000 entrepreneurs and support 30,000 software developers across the MENA region by 2030.”
The technological framework for the initiative aims to enable innovation across critical infrastructure sectors such “as transportation, aviation, and smart city development.”
The funding will allow Qme to enhance its technology stack, “expand its operational reach, and forge deeper partnerships.”
Together with AHOY, Qme says it aims to redefine how businesses and governments interact with customers, “paving the way for a future where inefficiencies are a thing of the past.”