Dream Payments has launched the DreamPay Insurance Payment Hub — a two-way insurance payment network operating across North America, leveraging J.P. Morgan Payments’ capabilities. Insurers can accept premiums from policyholders in both the U.S. and Canada, and issue claims payments to individuals and businesses of every size, using digital or physical methods, all on one platform.
With the DreamPay Insurance Payment Hub, insurers gain access to a platform that connects to more than 350 million individuals and more than 30 million businesses across North America. From policyholders in Toronto to service providers in San Francisco, insurers can initiate and receive payments across every relevant rail — from real-time payments and ACH in the U.S., to EFT and cheques in Canada — and even reach any address on the continent for physical check delivery.
By leveraging J.P. Morgan Payments’ pay-in and pay-out rails, it allows carriers to manage both inbound and outbound insurance payments through a modern API. It fits into the tools insurers already use — integrating with systems like Guidewire and Insurity — and brings modern infrastructure without requiring new banking relationships, vendor onboarding, or compliance overhauls.
In addition to its long-standing claims disbursement capabilities, Dream now enables insurance carriers to collect premiums from policyholders in both the U.S. and Canada seamlessly and securely through Dream’s integration with J.P. Morgan Payments for payment processing and merchant services. Carriers can accept premium payments through trusted payment rails, including credit and debit cards, as well as direct-from-bank payments — ACH in the United States and EFT in Canada. Each transaction flows directly into the insurer’s bank account, preserving treasury visibility while reducing delays and reconciliation effort.
“We built the DreamPay Insurance Payment Hub to solve the exact pain points insurers face across North America,” said Brent Ho-Young, CEO of Dream Payments. “By enabling premium collection and claims payments for insurers, MGAs, and TPAs across North America through our integration with J.P. Morgan Payments, we’re giving carriers the digital payments infrastructure to meet today’s policyholder expectations and tomorrow’s demands across borders.”
“The demand for innovative digital payment solutions has never been higher in the insurance industry, as policyholders seek enhanced experiences and more options,” said Jason Tiede, global head of corporate development and partnerships at J.P. Morgan Payments. “Through the Dream Payments integration, we can provide our insurance clients with payment solutions that enhance policyholders’ payouts, thereby building trust with their providers.”
Dream is part of the J.P. Morgan Payments Partner Network, which brings together J.P. Morgan Payments’ suite of payment solutions and more than 80 third-party relationships and integrations to help clients build, implement, expand and optimize payments strategies based on their business needs.
J.P. Morgan Payments combines treasury services, trade and working capital, and card and merchant services capabilities to help clients pay customers or employees in different currencies around the world. It processes nearly $10 trillion in payments daily, operating in more than 160 countries and over 120 currencies.
For outbound claims payments, Dream integrates directly with claims platforms to automate disbursement and reconciliation. Claimants and service providers are guided through a branded Payee Portal, where they can choose how and where they want to receive their funds. In the U.S., Dream supports disbursement via real-time payments, ACH, virtual cards, and traditional checks. In Canada, supported methods include EFT, virtual cards, and cheque delivery.
