Engagement Banking Fintech Backbase Achieves Carbon Neutral Company Certification

Backbase has reportedly been certified as carbon neutral according to The CarbonNeutral Protocol, the global framework for carbon neutrality.

Working with Climate Impact Partners, specialists in carbon market solutions for climate action, Backbase claims it “has offset its independently verified 2022 carbon emissions of 7,029 tonnes CO2e.”

This figure was “calculated by carbon accounting experts, Normative, and all credits adhere to standards approved by the International Carbon Reduction and Offset Accreditation (ICROA).”

Through this program, Backbase is “providing financial support to four carbon reduction projects in Bangladesh, India, Indonesia, and Uruguay.” In addition to reducing carbon emissions in those countries, the projects also “create jobs and economic opportunities for local communities.”

Jouk Pleiter, Founder and CEO of Backbase said:

“Our ambition at Backbase is to empower people around the world to live better financial lives, but our legacy shouldn’t be limited to our technology. Offsetting and ultimately reducing our carbon emissions improves the wellbeing of all people, regardless of whether they are our customers. If we want to be a long-term partner with our customers, then we need to make environmental decisions with a view to our long-term impact.”

Carbon offsetting and the economic support to communities around the world are merely the first step in Backbase’s journey “to reduce its environmental impact across its full value chain.”

Backbase has “committed to a goal of net-zero carbon emissions and is currently working on science-based target setting and emission-reduction measures, all verified by third-party accountants following clear industry standards.”

Next steps in Backbase’s carbon reduction plan include:

  • Reducing energy use in offices and switching to renewable energy, where possible
  • Engaging with suppliers to set clear expectations and drive sustainable climate action
  • Minimizing travel and encouraging less carbon-intensive means of transportation
  • Continuous monitoring of Backbase’s greenhouse gas emissions across the globe

As covered, Backbase is “on a mission to re-architect banking around the customer.”

Backbase created “the Backbase Engagement Banking Platform – a unified platform with the customer at the center, empowering banks to accelerate their digital transformation.”

From customer onboarding, “to servicing, loyalty, and loan origination, our single platform — open and frictionless, with ready-to-go apps — improves every aspect of the customer experience.”

Built from the ground up with the customer at the heart, their Engagement Banking Platform easily “plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.”


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