Tagged: backbase

Engagement Banking Fintech Backbase Strengthens AI Capabilities with New Appointment

Backbase, the creator of the Engagement Banking Platform announces the appointment of Chris Shayan as the new Head of Artificial Intelligence. This strategic move is set to significantly “advance Backbase’s AI vision and adoption across its tech offering, reinforcing its commitment to re-architecting banking around… Read More

JRNI Announces Integration with Engagement Banking Fintech Backbase

JRNI, the firm focused on enterprise-scale global customer engagement for financial services, today announced an integration with Backbase, the creator of the Engagement Banking Platform. The integration allows customers of financial institutions “to securely book virtual and in-person appointments leading to improved customer satisfaction, loyalty,… Read More

Backbase Engagement Banking Platform Leveraged By OCB to Launch Modern Financial Services

Backbase, the global enabler of Engagement Banking, Orient Commercial Joint Stock Bank (OCB), a private bank in Vietnam, together with SmartOSC, the digital enabler, announce the go-live of the Backbase Engagement Banking Platform to launch OCB’s OMNI 4.0 app. The OCB OMNI 4.0 version reportedly… Read More

Engagement Banking Fintech Backbase Teams Up with Navy Federal Credit Union

Backbase, the Engagement Banking Platform provider, announces the renewal and expansion of its partnership with Navy Federal Credit Union, which is reportedly the world’s largest credit union with more than 13 million members and $171 billion in assets, serving U.S. veterans, retired service members and… Read More

Fintech Platform Backbase and Alacriti to Enable Instant Payment Solutions for FIs

Backbase says that Alacriti, a cloud-based payments and money services provider, will integrate its payments hub solution into the Backbase Engagement Banking Platform. Through this partnership, Backbase clients will be “able to offer instant payment capabilities to their customers. Backbase, leveraging Alacriti’s Orbipay Payments Hub, will… Read More

Digital Banking: Libyan Islamic Bank Teams Up with Fintech Platform Backbase

In an effort to streamline its customer service operations and enhance its customers’ digital banking experience, Libyan Islamic Bank (LIB) has partnered with Backbase, the enabler of engagement banking platform solutions worldwide. Established in 2017 with a primary focus on retail and corporate segments, LIB… Read More

Digital Transformation: First Bank Now Live on Backbase Engagement Banking Platform

Backbase, the global enabler of Engagement Banking, announced St. Louis-based First Bank is live on the Backbase Engagement Banking Platform, powering the bank’s transformation strategy to offer a seamless, digital-first experience to its customers. First Bank chose Backbase for its centralized platform, “enabling the integration… Read More

Thailand based Banks Embrace New Technologies But Digitalization of Financial Services Not Adequate – Report

Banks and financial institutions in Thailand leverage mature technology and incorporate modern features. However, industry professionals at the recent ENGAGE ASIA 2023 emphasized “that the challenge stems from the absence of unification across different touchpoints, resulting in fragmented customer engagement.” The majority of the systems… Read More

Fintech Backbase Expands Operations to Chile with Banco Security, Streamlining Digital Banking Services

Banco Security will enhance its digital offering with Backbase‘s Engagement Banking platform, laying the foundation for the next generation of banking services. As part of its comprehensive $50 million digital investment plan spanning four years, Grupo Security is driving “a set of initiatives aimed at… Read More

Backbase, Atomic to Deliver Direct Deposit, Income Verification Solutions

Backbase, the global firm supporting Engagement Banking, announced that Atomic, a provider of consumer-enabled direct deposit switch technologies, will integrate its direct deposit and income and employment verification capabilities directly into Backbase’s Engagement Banking Platform. Through this partnership, financial institutions can “offer their customers the… Read More

Engagement Banking Firm Backbase Launches Integration Solution, Commits to $10M Fund to Drive Innovation

Backbase, an Engagement Banking platform provider, is pleased to announce the launch of Grand Central, its Integration Platform-as-a-Service (iPaaS). This offering is set “to empower banks in expediting their modernization and digital transformation endeavors.” Banks spend significant portions of their budgets and resources “on creating,… Read More

Judo Bank, Engagement Banking Fintech Backbase to Enhance Digital UX

Backbase is pleased to announce the partnership with Judo Bank (ASX: JDO) is now live. Judo selected Backbase’s Engagement Banking Platform (EBP) to create new digital experiences for its small and medium (SME) business banking and term deposit customers. The adoption of Backbase’s EBP will… Read More

70% of Asia-Pacific Banks’ In-House Digital Transformation Projects Fail – Backbase

About 70% of digital transformation projects carried out by mid- to large-sized banks in the Asia-Pacific region have failed due to costly and lengthy in-house efforts, according to a report released by engagement banking fintech firm Backbase. The APAC-focused IDC InfoBrief, dubbed “Accelerating Customer-Centric Transformation… Read More

Engagement Banking Fintech Backbase Partners with SavvyMoney

Backbase, which claims to be the global leader in Engagement Banking, announced today its strategic partnership with SavvyMoney, the company powering innovative credit score solutions, market-leading analytics and personalized loan marketing. Through this partnership, SavvyMoney’s robust credit score solution, Credit Score Insights, will be integrated… Read More

Fintech Platform Backbase Chosen by Orient Commercial Joint Stock Bank to Power Omnichannel Banking Modernization

Backbase, a provider of Engagement Banking, has announced that Orient Commercial Joint Stock Bank (OCB) has chosen Backbase to power its omnichannel banking modernization in a signing ceremony on 20 July 2023. OCB’s goal is to create a personalized digital banking system “for each customer… Read More

Furness Building Society to Enhance Savings Offering with Backbase-powered Digital Platform

Furness Building Society (FBS), the member-owned building society, announced that it has partnered with Backbase, the global Engagement Banking Platform provider, to develop its new digital savings platform. As a member-owned building society, FBS prioritizes its members’ needs above all else. In the next three… Read More

Global Fintech Backbase Strengthens North America Enterprise Team with Key Appointments

Backbase, a global Fintech company and creators of a unified Engagement Banking Platform that improves every aspect of the customer and member experience, announced multiple new hires to its Enterprise team in North America. The addition of these skilled professionals shows Backbase’s dedication “to the… Read More

Fintech Firm Backbase, Entrust to Enable Apple Pay, Google Pay for Financial Institutions

Backbase, the Engagement Banking leader, is bringing additional convenience to bank customers and credit union members with features from the Entrust Digital Card Solution. Leveraging push provisioning from Entrust, Backbase now “enables end customers to securely add their payment cards to third-party wallets like Apple… Read More

Engagement Banking Platform Backbase Acquires Digital Wealth Fintech Nucoro

Backbase, the global firm focused on Engagement Banking software, announced its acquisition of Nucoro, the UK-based digital wealth platform for an undisclosed amount. The acquisition will allow Backbase “to incorporate Nucoro’s headless platform capabilities directly into the Backbase Engagement Banking platform, enabling its customers to… Read More

Engagement Banking Fintech Backbase Appoints Joost van Mook to Key Executive Role

Backbase, which claims to be the global leader in Engagement Banking, proudly announced the appointment of Joost van Mook as Chief Commercial Officer today. Van Mook takes to Backbase’s customer-facing organization, “more than 17 years in enterprise application businesses.” Most recently he has “made an… Read More

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