Tagged: backbase

Digital Banking: Libyan Islamic Bank Teams Up with Fintech Platform Backbase

In an effort to streamline its customer service operations and enhance its customers’ digital banking experience, Libyan Islamic Bank (LIB) has partnered with Backbase, the enabler of engagement banking platform solutions worldwide. Established in 2017 with a primary focus on retail and corporate segments, LIB… Read More

Digital Transformation: First Bank Now Live on Backbase Engagement Banking Platform

Backbase, the global enabler of Engagement Banking, announced St. Louis-based First Bank is live on the Backbase Engagement Banking Platform, powering the bank’s transformation strategy to offer a seamless, digital-first experience to its customers. First Bank chose Backbase for its centralized platform, “enabling the integration… Read More

Thailand based Banks Embrace New Technologies But Digitalization of Financial Services Not Adequate – Report

Banks and financial institutions in Thailand leverage mature technology and incorporate modern features. However, industry professionals at the recent ENGAGE ASIA 2023 emphasized “that the challenge stems from the absence of unification across different touchpoints, resulting in fragmented customer engagement.” The majority of the systems… Read More

Fintech Backbase Expands Operations to Chile with Banco Security, Streamlining Digital Banking Services

Banco Security will enhance its digital offering with Backbase‘s Engagement Banking platform, laying the foundation for the next generation of banking services. As part of its comprehensive $50 million digital investment plan spanning four years, Grupo Security is driving “a set of initiatives aimed at… Read More

Backbase, Atomic to Deliver Direct Deposit, Income Verification Solutions

Backbase, the global firm supporting Engagement Banking, announced that Atomic, a provider of consumer-enabled direct deposit switch technologies, will integrate its direct deposit and income and employment verification capabilities directly into Backbase’s Engagement Banking Platform. Through this partnership, financial institutions can “offer their customers the… Read More

Engagement Banking Firm Backbase Launches Integration Solution, Commits to $10M Fund to Drive Innovation

Backbase, an Engagement Banking platform provider, is pleased to announce the launch of Grand Central, its Integration Platform-as-a-Service (iPaaS). This offering is set “to empower banks in expediting their modernization and digital transformation endeavors.” Banks spend significant portions of their budgets and resources “on creating,… Read More

Judo Bank, Engagement Banking Fintech Backbase to Enhance Digital UX

Backbase is pleased to announce the partnership with Judo Bank (ASX: JDO) is now live. Judo selected Backbase’s Engagement Banking Platform (EBP) to create new digital experiences for its small and medium (SME) business banking and term deposit customers. The adoption of Backbase’s EBP will… Read More

70% of Asia-Pacific Banks’ In-House Digital Transformation Projects Fail – Backbase

About 70% of digital transformation projects carried out by mid- to large-sized banks in the Asia-Pacific region have failed due to costly and lengthy in-house efforts, according to a report released by engagement banking fintech firm Backbase. The APAC-focused IDC InfoBrief, dubbed “Accelerating Customer-Centric Transformation… Read More

Engagement Banking Fintech Backbase Partners with SavvyMoney

Backbase, which claims to be the global leader in Engagement Banking, announced today its strategic partnership with SavvyMoney, the company powering innovative credit score solutions, market-leading analytics and personalized loan marketing. Through this partnership, SavvyMoney’s robust credit score solution, Credit Score Insights, will be integrated… Read More

Fintech Platform Backbase Chosen by Orient Commercial Joint Stock Bank to Power Omnichannel Banking Modernization

Backbase, a provider of Engagement Banking, has announced that Orient Commercial Joint Stock Bank (OCB) has chosen Backbase to power its omnichannel banking modernization in a signing ceremony on 20 July 2023. OCB’s goal is to create a personalized digital banking system “for each customer… Read More

Furness Building Society to Enhance Savings Offering with Backbase-powered Digital Platform

Furness Building Society (FBS), the member-owned building society, announced that it has partnered with Backbase, the global Engagement Banking Platform provider, to develop its new digital savings platform. As a member-owned building society, FBS prioritizes its members’ needs above all else. In the next three… Read More

Global Fintech Backbase Strengthens North America Enterprise Team with Key Appointments

Backbase, a global Fintech company and creators of a unified Engagement Banking Platform that improves every aspect of the customer and member experience, announced multiple new hires to its Enterprise team in North America. The addition of these skilled professionals shows Backbase’s dedication “to the… Read More

Fintech Firm Backbase, Entrust to Enable Apple Pay, Google Pay for Financial Institutions

Backbase, the Engagement Banking leader, is bringing additional convenience to bank customers and credit union members with features from the Entrust Digital Card Solution. Leveraging push provisioning from Entrust, Backbase now “enables end customers to securely add their payment cards to third-party wallets like Apple… Read More

Engagement Banking Platform Backbase Acquires Digital Wealth Fintech Nucoro

Backbase, the global firm focused on Engagement Banking software, announced its acquisition of Nucoro, the UK-based digital wealth platform for an undisclosed amount. The acquisition will allow Backbase “to incorporate Nucoro’s headless platform capabilities directly into the Backbase Engagement Banking platform, enabling its customers to… Read More

Engagement Banking Fintech Backbase Appoints Joost van Mook to Key Executive Role

Backbase, which claims to be the global leader in Engagement Banking, proudly announced the appointment of Joost van Mook as Chief Commercial Officer today. Van Mook takes to Backbase’s customer-facing organization, “more than 17 years in enterprise application businesses.” Most recently he has “made an… Read More

Half of Australians to Switch Banks for Competitive Interest Rates, Backbase Research Claims

Backbase, which claims to be the global leader in Engagement Banking, has released a new report titled, “Banking Disruption: Australians’ Shift in Focus towards Credit Unions, Mutuals and Second Tier Banks”, which highlights the ways Australians are engaging with the top 10 banks online and… Read More

Engagement Banking Fintech Backbase Achieves Carbon Neutral Company Certification

Backbase has reportedly been certified as carbon neutral according to The CarbonNeutral Protocol, the global framework for carbon neutrality. Working with Climate Impact Partners, specialists in carbon market solutions for climate action, Backbase claims it “has offset its independently verified 2022 carbon emissions of 7,029… Read More

Engagement Banking Firm Backbase Teams Up with Vietnam’s An Binh Bank

Backbase, the global fintech focused on Engagement Banking, has partnered An Binh Bank (ABBANK) to transform the banking experiences “for millions of Vietnamese customers.” Supported by their local partner CMC Technology and Solution, Backbase will deliver the full suite of the Engagement Banking Platform, “which… Read More

India: HDFC Bank Invests in Platform Technologies, Appoints Fintech Backbase to Enhance User Experience

HDFC Bank Ltd has appointed Backbase in order “to deliver their vision for a market-leading digital banking experience in India.” Backbase powers HDFC Bank’s retail banking, “enabling a more seamless customer experience across digital touchpoints in response to changing consumer expectations and new regulatory requirements.”… Read More

Engagement Banking Platform Backbase Expands European Presence with Office in Italy

The Italian banking sector is going through a moment of “strong transformation” and faces many challenges in customer relations, according to an update from Backbase. Its centrality is “increasingly evident and its daily needs, which are constantly evolving, become more and more pressing and to… Read More

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