loanDepot (NYSE: LDI), a top mortgage issuer and originator in the US, remains under attack following an incident revealed on January 8th.
Today, loanDepot states that records, including sensitive personal information, have been accessed by bad actors, including 16.6 million individuals. loanDepot states that it previously revealed the attack on January 8th.
Shares of the company have sank around 15% following the revelations that loanDepot was the target of a cyber assualt.
Some customers have responded on X to share their frustration and concern about pilfered information. It appears the attack may have commenced earlier as on X one person claimed the site was down on January 5th.
Thanks, @loanDepot ! I can’t pay my mortgage payment because of your incompetence and watch it fuck with my credit score, too. Bet on it. pic.twitter.com/vTqElpU94D
— @echarlie429.bsky.social (@echarlie429) January 15, 2024
loanDepot said it was working with outside security experts to investigate the infiltration, which is an obvious move. The company said it was working to get operations back to normal as soon as possible.
loanDepot CEO Frank Martell commented on the hack, saying unfortunately, we live in a world where these types of attacks are becoming more frequent:
“The entire loanDepot team has worked tirelessly throughout this incident to support our customers, our partners and each other. I am pleased by our progress in quickly bringing our systems back online and restoring normal business operations.”
Like many other firms that have experienced a similar breach loanDepot, said it would provide credit monitoring and identity protection at no cost to impacted individuals. What loanDepot did not do is announce any type of compensation for lost time and inconvenience.
It is not the attack that is so damning because almost all commercial sights are constantly being probed for weaknesses; it is the fact that so much customer information will now be made available on the deep web or used for nefarious activities and that the attack has now lasted over a week.
