Payments Industry Is Undergoing Transformative Shift Driven By Consumer Expecations – Report

The payments industry is undergoing a transformative shift, driven by rapid technological advancements and evolving consumer expectations. Juniper Research’s Consumer Payments Tech Horizon 2025 report offers a framework to help stakeholders understand the trajectory of payment technologies.

This resource evaluates the maturity and market performance of various technologies, empowering businesses to make informed decisions and seize emerging opportunities in the digital economy.

By analyzing the stage of development and market performance of payment solutions, the report from Juniper Research serves as a roadmap or guideline for stakeholders to anticipate future trends and capitalize on growth.

The Consumer Payments Tech Horizon assesses technologies based on two key metrics: Stage of Development and Market Performance.

One of the report’s standout features is its identification of the top three major movers in the payments market—technologies poised for significant development and performance gains over the next 12 months.

These are the innovations that Juniper Research believes will drive substantial revenue growth, making them critical areas for investment. Stakeholders, including banks, payment service providers, and fintech companies, are urged to act swiftly to gain a competitive edge as early adopters.

The payments landscape is dynamic, with technologies like contactless payments, account-to-account (A2A) transfers, and mobile payment tokenization making a significant impact.

For instance, Juniper Research previously projected that contactless payment transaction values could surpass $10 trillion globally by 2027, fueled by growing mobile payment adoption.

Similarly, A2A payments are expected to reach 186 billion transactions by 2029, reflecting their rising prominence.

For stakeholders, the report from Juniper Research serves as a strategic guide to navigate the complexities of the payments market.

By understanding which technologies are mature and performing strongly, businesses can allocate resources effectively.

Conversely, identifying underperforming or nascent technologies allows companies to explore untapped opportunities or avoid risky investments.

The emphasis on early adoption of major movers highlights the need for agility in a competitive landscape where timing can determine market leadership.

With eCommerce transactions projected to reach $11.4 trillion by 2029 and online payment fraud losses expected to exceed $206 billion by 2025, the ecosystem presents both challenges and opportunities.

The report from Juniper Research also covers BNPL solutions, bank-related digital wallets, and a wide range of other payments industry innovation.



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