MRI Software, a global enabler of real estate solutions and services, has partnered with bank payment company GoCardless in order to launch MRI Payment Connector in the UK residential property market. The integration will enable property professionals and finance teams “to offer flexible payment options for tenants, making the experience of renting more user-friendly.”
The solution provides residential tenants with one interface “to make all their payments.”
This includes GoCardless’ Direct Debit capabilities for automated recurring payments and its Instant Bank Pay feature for “one-off transactions powered by open banking.”
Tenants benefit from a user-friendly experience, while AI technology in Success+, “a payment retry tool, intelligently recovers failed payments.”
For landlords and property managers, the integration “automates the entire payment lifecycle within MRI’s Qube PM, Horizon, and Engage solutions, reducing reliance on card networks and lowering transaction costs.”
This streamlined process covers mandate setup, instant payments, retries, cancellations, refunds, reconciliation, and reporting, “significantly reducing administrative burden and lowering payment failure rates from 7.9% to 2.7% as seen in previous GoCardless integrations.”
Sean Slack, Global Vice President of Partnerships at MRI Software, said that MRI Payment Connector is a game-changer for our clients in the UK.
Slack added that by bringing GoCardless’ payment technology directly into our solutions, they’re “providing property professionals and finance teams with the tools to manage payments with confidence, speed, and accuracy.”
They also noted that this is about “more than automation – with AI-powered payment recovery built in, the solution helps finance teams boost successful collections and spend less time managing exceptions.”
Tom Metcalfe, Director, Global Partnerships at GoCardless, has said that GoCardless is a long-standing partner in the property sector, and they are eager to “bring their expertise and proven solutions to MRI customers.”
They also stated that this partnership “makes it easy for property professionals to offer a flexible, automated payment experience for their tenants for all types of property payments.”
It’s a benefit for both landlords and tenants – “less friction for payers and more predictable revenue for businesses.”
Benefits of MRI Payment Connector include:
- Automated payment lifecycle: Covers initiation, retries, cancellations, refunds, and reconciliation.
- Unified admin & reporting: Centralised real-time visibility into payment statuses and failures, volume, revenue, retries, and payout tracking.
- AI-optimised recovery: GoCardless’ Success+ uses machine learning to intelligently retry failed transactions, helping maximise the percentage of successful collections without adding manual work.
- Architecture: Easily extendable to support evolving compliance needs.
- Onboarding: Syncs existing mandates and payment history without disruption.
MRI clients using Qube PM, Horizon, and Engage can “access MRI Payment Connector by getting in touch with their account manager.”
As covered, GoCardless is a global bank payment company.
Businesses, from startups to household names, use GoCardless “to collect and send payments through direct debit, real-time payments and open banking.”
GoCardless processes US$130bn+ of payments annually, “across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees.”
They reportedly use AI-powered solutions to improve payments and reduce fraud. And, with open banking connectivity to over 2,500 banks, they help customers make faster, “more informed decisions.”
They are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia and the United States.
