AI in Conversational Commerce to Allow Users to View All Digital Interactions in Real-Time: Juniper Research
Originally coined in 2015 by Chris Messina, conversational commerce has become “an increasingly familiar term in the communications and eCommerce markets,” according to an update from Juniper Research. It refers to “the intersection of messaging apps and online retail.” Juniper Research defines conversational commerce as:… Read More
Read more in: Fintech, Global | Tagged chris messina, communications, conversational commerce, digital commerce, e-commerce, juniper, juniper research, research, Research Report, Research Study
