Tagged: digital assistant

Brussels based KBC Bank to Adopt Digital-First Distribution Model by Offering AI enabled Virtual Assistant for Core Banking Services

November 15, 2020 @ 10:57 pm By Omar Faridi |

Brussels-based KBC Group N.V. (EBR:KBC), a universal multichannel bank-insurer that’s focused on private clients and SMEs in Belgium, Ireland, Central Europe and Southeast Asia, is planning to adopt a digital-first distribution model – which would put a new AI-enabled virtual customer assistant at the center… Read More

UK’s Nationwide Updates AI-enhanced Digital Assistant Arti to Answer Numerous Queries During COVID-19 Crisis

May 13, 2020 @ 11:16 am By Omar Faridi |

The UK’s Nationwide Building Society has prepared its virtual assistant Arti to answer common COVID-19 mortgage holiday questions from the country’s residents. Nationwide’s team of mortgage, technology, and artificial intelligence (AI) professionals have been working on an initiative that involves developing, testing, and launching a… Read More